Employee training software is beneficial to all types of organizations. SMBs, growth businesses, and enterprise-level companies can benefit from the ability to create, publish, monitor, track, and manage custom-made learning strategies for enterprise applications.
What Is Employee Training Software?
The software allows managers and HR teams to assign and monitor role-based courses and tracks completion rates. These L&D Tools allow HR teams to standardize an overall employee development and training procedure across all employee training methods including onboarding, manager development, software, and other training by using online courses, educational resources, quizzes and interactive content.
3 Considerations To Help You Develop Tech Training Programs
The digital transformation of businesses is one of the top priorities today, but it is not an easy road. Tech skills are a major obstacle. IDC, a market intelligence company, estimates that IT skills shortages related to digital transformation will impact 90% of organizations by 2025. This will cost the global economy approx $6.5 trillion due to lost sales and delayed products. These numbers show that a lack of critical IT skills affects the entire workforce, not just one organization. This means that companies cannot hire their way into digital transformation. There is a shortage of talent.
In the future, businesses will have to rely more on programs for learning and development to develop the skills they and their employees need. This is good news in some respects. It's usually more cost-effective to retain existing talent than hire new employees. According to research by the Association for Talent Development (ATD), organizations that invest in employee training have a 218% higher average income per employee than organizations that spend little or no money on L&D.
For organizations to see a return on investment from an L&D program of this kind, they must be intentional and strategic in designing and delivering technical training. When learning is aligned with strategic business goals and tailored to the individual needs of employees, it's most effective. Before implementing a new technical training program development to fill your IT skill gaps, consider these three factors.
#1. What Business Goals Do You Want To Influence?
If you have a skills shortage in your company, your employees lack the necessary skills to achieve the organization's business goals. The company's goals and objectives must be clearly understood before any new tech training can begin. These objectives will help determine what skills you should emphasize in your tech training.
Take an electronic company as an example. This document services and consultancy firm used to be focused on office printing. Ricoh's leadership knew they needed to change their business model because a key component was declining. They identified opportunities for the digital age, specifically digital workplace solutions, business services, and hybrid infrastructure.
An electronic company designed a custom learning program with clear goals to help employees achieve the skills and certifications needed to excel in areas like Microsoft Azure Office 365 SQL Projects In Controlled Environments 2 (PRINCE2) and IT Infrastructure Library. An electronic company developed a tech-training program by starting with its business goals and working backwards.
This helped develop concrete skills which directly contributed to the business results. Employees were thrilled to learn new skills that would have a positive, practical impact on their careers. Ricoh employees said they felt "in a deep rut" but now have hope for their future.
The business goals should influence more than the content of the tech training program. They should also guide the design and delivery. An electronic company looking to change its business model fundamentally needs a long-term, comprehensive training program.
This effective training program should be able to reach a wide range of employees, from those who have little technical expertise to IT veterans. An electronic company designed a nine-month program to move participants from digital awareness training to real assignments on the field.
Conversely, some digital transformation initiatives require smaller changes. Say, for example, that an organization wanted to train their IT team about a new tool they were purchasing in cloud security. A company would not need to invest in a large L&D project lasting months for such an initiative. The trick would be creating a tighter and faster program for experienced IT workers.
#2. The Success Of A Program Is Built On A Close Collaboration Between IT and L&D
When L&D is personalized, organizations see the best ROI. When training is tailored to employees' needs, they will be more motivated. They will also feel more engaged. Put another way, the best way to ensure your tech training is successful is to let employees sit at the table. An IT services provider that partnered with CISIN to develop a tailored L&D program for its employees to help them cultivate essential IT skill sets. CGI wanted its learning paths to resonate with the employees and empower them. CGI decided to involve employees in the design of the program. What was the result? The result?
Company's success also depended on the collaboration between IT and L&D leaders. The IT leaders closely monitored the learning progress of their teams. They made sure people were on the right track and helped their employees understand the importance of investing in professional development. Company's Director for Learning and Development in the APAC Region when the program began. They said, "Just having a learning platform doesn't mean people will learn." It is important to create a compelling argument, which means creating personalized and curated learning journeys. Personalization makes L&D programs that people want to use. This level of personalization can only be achieved through a close collaboration between L&D, IT and other departments.
#3. Assessment Is Essential As Content
Effective assessments should be incorporated into L&D programs from the beginning. Any technical training program should have assessment mechanisms on two levels. The first is the L&D program, and the second is the learner. IT and L&D leaders must be able to monitor the progress of their L&D programs about the business goals they were designed to support. You could invest in tech training and see it barely move the needle or not at all.
A provider of technology services in mortgages, consumer loans, and capital markets. The company created customized online training programs when survey results showed that employees wanted opportunities for continuous learning. Company Designed these programs with key performance indicators in mind.
These KPIs included metrics for learning like utilization, cost savings and talent development metrics such as turnover and employee engagement. A technical services company created a system for tracking progress in these KPIs. This helped ensure that the company's training programs produced meaningful results. Company's ROI on Percipio was approx $13 for every dollar spent. A company's L&D Program generated a total ROI of over $2.6 Million in 2020.
Assessments can empower employees at the individual level. Consider CISIN's Skill Benchmark Assessments. These short, low-stakes tests help employees track their progress about specific learning objectives. Learners receive personalized recommendations based on the results of a Skill Benchmark. Employees spend less time reviewing content they already know and more time addressing knowledge gaps. Good assessments provide employees with the information needed to control their learning.
Similarly, learner assessments allow L&D leaders and IT managers to objectively assess the capabilities of their workforce and track their progress towards mastery. Leaders can help employees falling behind find the content they need to succeed. No guesswork. Assessment is more than just proving ROI. It's also about improving learning outcomes.
L&D and IT leaders can ensure that tech training goes smoothly by tracking employee progress. If they do, they can intervene quickly to put employees on the correct learning path. When designing and buying tools for a new technology training program, it is a good idea that assessment be given the same priority as content.
There Are Many Types Of Online Employee Training Software
You can use various software to create and manage employee training programs. These include:
#1. Corporate Learning Management Systems (LMS)
Corporate Learning Management Systems (LMS) give organizations, specifically HR teams, the tools they need to train their employees and customers by creating custom courses. These systems offer features such as tracking progress, organizing courses, and managing training to help scale up training and development throughout the company.
#2. Digital Adoption Platforms
Digital adoption platforms (DAPs) allow organizations to create guided content within software applications, such as interactive walkthroughs, onboarding flows and knowledge bases. It allows new hires and employees to be trained and onboarded on all the software tools essential to their jobs and continuously develop their technical skills with contextual and just-in-time learning features.
#3. Knowledge Management System
Knowledge management systems offer employees an online self-service portal where they can search for answers on any company policy, benefit, or process. These software tools are internal wikis that help companies save time and reduce HR questions.
#4. Virtual Classroom Software
Virtual classroom software allows for remote training and live, interactive learning. It includes features such as video conferencing and screen sharing. Other tools include chat, breakout rooms, collaboration tools, and screen-sharing. Virtual classrooms mimic the traditional classroom environment by allowing learners and trainers to interact in real-time. Video training software is sometimes layered onto an LMS, virtual classroom or standalone software. These platforms enable HR teams and managers to create videos for onboarding or training their teams.
#5. Content Authoring Software
These tools allow L&D professionals to develop interactive training materials, including e-learning, videos, quizzes, and presentations. These tools, also known as instructional design software, offer templates, multimedia integration and assessment builders. They can also produce interactive and engaging training materials.
#6. Microlearning Platforms
L&D teams can deliver training in bite-sized modules that are easily digestible. Microlearning platforms are intended to deliver focused learning experiences that range from a few seconds to 15 minutes. They are often designed for mobile learning. Microlearning platforms are often based on multimedia elements, mobile accessibility and knowledge reinforcement techniques.
#7. Learning Experience Platforms
Learning Experience Platforms are designed to deliver contextual learning experiences and offer self-directed learning paths. These LXPs curate content from various learning sources, including internal (i.e. Documentation, policies, onboarding materials, LMS) and external resources (third-party links, online courses). These are used to curate content for the LXP tools. LXPs incorporate social learning, recommendations, analytics, and other elements to improve employee engagement and learner outcomes.
The Best Online Training Software Features
There are a few features which can be used with any software type. These online software tools for employee training typically include the following features.
- Create, manage, and assign online multimedia courses.
- Content authoring.
- Interactive flows and in-app user assistance.
- Learners can choose their learning path.
- Blended learning is a way to combine online and offline learning.
- Gamification.
- Tests and assessments.
- Monitoring Progress.
- Self-supporting knowledge centers.
- Reporting on the training progress and analytics.
- Tracking certification and compliance.
- Mobile Accessibility
- Integration with LMS, internal documentation and other L&D Tools.
Your employees play a crucial role in the success and growth of your business. In a world where technology is always evolving, investing in employee training will ensure they are equipped to compete in a highly competitive environment. Many organizations invest in online training software to improve their employees' efficiency and productivity.
There are many online training programs available today. What makes one online software training more successful than another? There are certain features that every online training program should have. The one you choose will depend on the unique needs of your organization.
#1. Methods And Tools For Assessment
Adults and children learn differently. Children may fear disappointing their teachers or getting reprimanded by their parents. Adults are motivated by rewards or, in other words, the benefits they will receive. They would then want to evaluate their learning journey. Self-assessment tools and methods should be available in the online training software to allow employees to review and test their progress.
L&D managers can also use assessment tools to conduct interviews and internal surveys to gather feedback about the success of the training. Once the training has been completed, the tools can be used to determine if employees are meeting customer needs effectively. Select an online training program that offers a variety of assessment tools, question templates and branching scenarios, allowing learners to learn from their mistakes while experiencing real-world situations.
#2. Reporting Tools
You need to measure employee performance and knowledge at the team and individual levels to ensure your L&D initiative is effective. You will first need to identify knowledge gaps and then align online training initiatives to close them. To achieve this, you should choose online training software with robust reporting tools. These will allow you to collect, collate and analyze data before finally visualizing it. You can then use this information to evaluate the final image or gain insights.
It is important to be able to monitor and review your progress regularly. Some online training programs, like Learning Management Systems (LMSs), include automated reporting functions that collect and analyze data based on predefined metrics and generate automated reports. These automated reports are sent directly to your mailbox. These reports can be used to track employee progress and compliance.
#3. Scalability
Online training software is scalable and allows for expansion as your business grows. Be sure the software you choose is scalable and that it allows your employees to work across geographic boundaries. You can access the training program via mobile apps or cloud-based software. You won't have to replace the software if your company expands if you use scalable software. It will save you the trouble of going through the entire vendor selection and software installation process again when your needs change.
#4. Accessibility
You must create excellent training materials and ensure that learners can access the online courses at any time. Ensure that the online learning software provides a central repository for your employees to access from any device, including mobile phones. This will allow them to brush up on their skills or solidify their knowledge whenever needed.
#5. Personalization
Online training software allows you to customize training content for individual employees. Customized training content increases employee productivity. It differs from classroom training, which is more of an all-in-one approach. Adults will invest their time in training if the results are important. Any training program's success depends on its ability to be customized.
When choosing online training software, make sure it offers customization options. You can, for example, customize the language or the learning channels. You may find that your employees are more comfortable watching videos than graphics. You may also want to add audio clips or interactive elements. You can also have the employees study daily or weekly or complete the course over a month.
#6. Social Integration
Verify that the software for online training offers collaboration and social media integration tools. Asynchronous training is known to cause a feeling of isolation. In training, people want to interact with each other and share knowledge. Interaction can be live events, group projects or real-time discussions. The software should also allow employees to access social media pages and groups and engage in conversations with a larger audience.
#7. Brand Integration
Make sure you can customize the templates and interface of the online training program to reflect your brand. For example, you should be able to change the font and color scheme on your dashboard and include your logo. Integrating your brand into the software will make your employees feel more comfortable and engaged with the training.
Read More: Top 9 New Technology Trends for 2023
The Best Employee Training Software For Corporates In 2023
HR teams can use the best Employee training software development platforms in 2023. Each vendor's pricing and features are also listed.
#1. Whatfix
Whatfix is an adoption platform for digital technology that enables organizations to create eLearning for employee training, onboarding, and other software platforms, such as Salesforce, NetSuite and Microsoft Dynamics. It also includes a user knowledge center and self-service for continuous learning.
Whatifix provides interactive tutorials and in-app instructions to help your employees become more proficient users. Employees can learn continuously without IT or support tickets with the self-support knowledge base. This allows your team to maximize the ROI of their software platforms by highlighting the latest product features at the perfect time and checking in with courses to ensure that employees correctly use the tool.
Whatfix Features:
- Create courses and in-app content.
- Learners can be grouped according to their job roles or user types.
- No-code course creator.
- Learn the Job Tools.
- Employee Self-Service Knowledge Centers.
- Create in-app content easily, such as tutorials, guides, tooltips and knowledge centers.
- Monitoring and reporting on training progress metrics.
#2. TalentLMS
TalentLMS, a corporate LMS, focuses on employee training, compliance training and onboarding. With a few mouse clicks, organizations can create interactive elearning courses. TalentLMS is mobile-friendly and allows employees to study at their own pace. They can also stop at any time. It provides easy-to-use content creation tools to create courses that match companies' branding.
Features of TalentLMS:
- Drag and drop course creation.
- Live Learning Sessions.
- Tests and quizzes that are interactive.
- Monitoring and managing the progress of training.
- Branding and design customized.
#3. LearnAbout
LearnUpon is another LMS that provides HR departments with tools to create, assign, measure, and monitor corporate employee learning and training programs. LearnUpon allows companies to create internal knowledge bases and wikis for their employees to access company policies and FAQs. There are also specific features to improve your company's employee development and onboarding and specific training for certain teams, like sales training.
LearnUpon: Features and Benefits of
- Custom course creation.
- Automated workflows.
- Knowledge Base Creation.
- Compliance training.
- Reporting and Analytics Tracking Automated.
- A massive number of integrations.
#4. Proprofs Training Maker
ProProfs provides software tools that help organizations create employee training and development programmes. ProProfs LMS's 'Training Maker" product allows organizations to create elearning content and courses for customers. The 'Knowledge Base,' a product of its, provides companies with an online help center where employees can find answers to their problems. This is done as a FAQ page or a searchable Wiki. The Quiz Maker Tool allows managers and HR departments to test employees' knowledge gained during training and onboarding.
ProProfs Key Features:
- Employee Training Course Creation.
- Online quiz creation.
- Employee feedback and survey tools.
- Knowledge Base Creation.
#5. Apty
Apty, a digital adoption platform, provides content creation tools for interactive in app tool tips and walkthroughs. This helps improve employee productivity, software proficiency and overall digital adoption. The software also allows companies to track the progress of their training programs, as well as overall performance and usage.
Features of Apty
- Custom in-app content creation.
- Guided walkthroughs and on-screen instructions.
- Tracking and Analytics of User Adoption.
- Cross-platform capability.
#6. LearnAmp
LearnAmp offers standard LMS features, a learning experience, employee engagement and performance management. The creation of employee training courses is easy to use, and it can be customized. Decentralized learning and data visualization features allow everyone to participate in your training program. It also has performance tools that allow employees to monitor and set their OKRs in one system.
LearnAmp Features:
- Custom course creation.
- Setup for live webinars and training events.
- Create quizzes and tests.
- Training Analytics and Reporting.
#7. Docebo
Docebo, an AI-powered Learning Management System, allows companies to create learning programs and access crowdsourced employee training from top enterprise companies. The software uses AI to create better employee development and training programs. It also uses impact and analytics to measure the success of employee training programs.
Docebo's Key Features:
- Create your employee training program.
- The crowdsourced elearning content database.
- AI-powered Learning.
- Reporting and analytics on employee training.
#8. Adobe Captivate Prime LMS
Adobe Captivate Prime LMS, an enterprise learning platform, is designed for employee training and professional development. The platform gives users control over content creation, and AI-based learning is used to create personalized learning experiences and recommend courses. This LMS is a great option for organizations that use Adobe products, such as Adobe Experience Manager or Marketo. It has native integrations built-in with these and many other platforms.
Adobe Captivate Prime: Key Features
- Custom course authoring.
- Gamification.
- AI-powered training recommendation and personalization.
- Social Learning.
#9. SAP Litmos
SAP Litmos, another enterprise LMS, allows corporations to create customized online courses and employee training programs. The software comes with a huge library of professionally produced video training content covering various business topics. The software includes custom branding features that allow white-labeling of content and analytics and security features designed for enterprise industries such as technology, non-profit, retail, and hospitality.
Sap Litmos Key Features:
- Authoring custom employee training courses.
- Embedded AI.
- Gamification.
- Learner flow automation with personalized learning.
- Reporting and Analytics.
- Integrates with all SAP Products.
#10. Trainual
Trainual is a platform that provides all the tools needed to train employees and ensure compliance for SMBs and growing companies. HR departments can develop unique training programmes using hundreds of templates offered by the course authoring tool. Trainual allows organizations to create knowledge bases, which allow employees to search an internal wiki with FAQs and how-to content from their desktops or mobile devices. Trainual automates tasks like new employee onboarding and integrates with a variety of apps for the workplace, including Gusto Slack Justworks Zenefits.
Features Of Trainual:
- Custom course creation.
- Content types that can be embedded in multimedia, such as videos, GIFs and audio clips.
- Pre-built templates.
- Searchable and mobile-friendly internal knowledge base.
- Integrations with 700+ popular business apps.
#11. Only Less
Only Less software for employee training simplifies the creation, implementation and management of training programs. Only Less allows employees to train using custom-written courses and then prove that their training is successful by taking on-demand practice exams and quizzes. The app also includes employee enablement software and coaching for continual employee development. This includes personalized feedback, in-app coaching and more.
Only Less: Features And Benefits
- Drag and drop course creation.
- Video, PDFs and quizzes are all types of multimedia content.
- Custom branding for the internal wiki knowledge base.
- Exams and quizzes.
- Learning analytics and insights.
- Mobile learning.
These online platforms are powerful employee training tools that can provide a relatively rapid ROI to a more productive workforce. Before choosing an LMS, DAP or other online tool, it is important to understand your specific training needs and problems. These platforms can be expensive, and a bad implementation plan could prove costly.
Conclusion:
Your unique needs will determine the online training software that you select. Certain features must be included in every training software and technical training program. These features make courses more enjoyable and accessible. When selecting training software for your business, look for the features listed above. You can also Hire developers from CISIN.
