Contact us anytime to know more - Abhishek P., Founder & CFO CISIN
As companies transition from the traditional central office environment towards a flexible working environment, operations are shifting to digital. Modern businesses are using various methods to improve their technology to keep up with the times. Companies swiftly adopt scalable digital technology, from interactive websites to electronic marketplaces, user-centric apps, and go-to-market strategies.
With the spread of the Covid-19 virus and the growing popularity of the working at home (WFH) trend, the trend has increased and added new ways to use Enterprise mobile solutions. In addition, the increasing dependence on remote desktops, remote workstations, and mobile applications and the possibility of data breaches and the transmission of sensitive or confidential information via unsecured internet connections, along with other issues, has made organizations take note to implement new-age mobile solutions for enterprise (EMS).
Although enterprise mobility solutions have been used for a while, their application has been limited to only a small group of employees who were required to travel a lot and therefore required an efficient platform for working remotely. Additionally, the spread of the pandemic and the shift in WFH as a WFH culture, along with the rising incidence of data breaches and cyber-crimes, has led to greater demand and need for new ideas for Enterprise mobile platforms. But there's more to using Enterprise mobility than secure data exchange and secure remote working.
What is Enterprise Mobility?
Enterprise mobility is implementing a mobile application development strategy to cater to an organization's specific needs. It uses mobile technology to connect processes, people, and data. Enterprise mobility enhances the way consumers interact with products and services.
Mobile solutions for robust and robust enterprises provide your employees with numerous ways to boost their contribution to the growth of your business. They enable consumers to access your products and services with ease. In addition, they help increase the number of touchpoints with your company.
Enterprise mobility solutions may:
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Give customers the option to self-provision service.
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Create customer experiences for your users. They should be easy, personal, and intelligent.
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Eliminate complexities from internal processes.
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Create new revenue systems based on the information.
Of course, enterprise mobility is not effective as a stand-alone unit. Instead, enterprise mobility is a part of a larger tech narrative. It is a part of other digital initiatives in your company.
The Evolution of Enterprise Mobility Management
The genesis of EMM tools goes back to the mid-2000s when Blackberry phones were a huge hit within the corporate world for sending email to mobile devices. Companies bought these phones in considerable numbers to extend their infrastructure for mobile phones. This enabled the business to increase productivity by using wireless capabilities. However, it also triggered the requirement for a mobile device management (MDM) tool that could secure the different Blackberry models used. MDM is an essential precursor to today's more sophisticated EMM tools.
When iPhones and Android smartphones became widely available, users discovered they provided more functionality and greater access to the internet than Blackberry devices and started using them for work. In addition, due to the consumerization of IT, employees started asking companies to let them use the same devices for both work and personal use, triggering the bring-your-own-device (BYOD) wave.
Companies recognized that permitting (BYOD) offered many benefits. It improved productivity, efficiency, and happiness, simplifying and reducing IT expenses. The result was a win-win for all.
The combination between the BYOD phenomenon and the growing market for smartphone apps has led to the development of mobile tools for managing applications (MAMs) that control the security and functions of business applications. In the past, MDM and MAM tools were combined with mobile-based media management (MCM) and MIM, or mobile identity management (MIM) features, to give enterprises the most comprehensive mobile device management software.
Also the simplest terms, an EMM solution in the way we use it now is an integrated set of tools for managing mobile devices such as MDM and MAM. IT professionals store business information and applications on mobile devices, secured and managed remotely using the EMM tool. Today, mobile operating systems can provide native support for device management, commoditizing, and enhancing the EMM business.
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Steps to Create an Unbeatable Enterprise Mobility Solution
As an organization's CEO or CIO, how can you create a strategy for enterprise mobility that boosts productivity and guarantees an increase in productivity?
Suppose this is the issue you're thinking about. In that case, the following steps will guide you to develop an enterprise-wide mobile strategy that will work for your company.
Define Business Goals
Before you implement a successful strategy, It is always recommended to identify and comprehend its impact on your company. The stated goals must be tied to the company's primary goals to ensure the desired outcomes. It is essential to think thoughtfully about your ideal business results and use mobile to achieve these goals. Making clear the goal of allowing mobility to your business is crucial.
Explore opportunities for mobile within your business. Use Key Performance Indicators (KPIs), customer feedback, and industry trends to identify your business's requirements. Enterprise mobility solutions are a part of the overall digital strategy. Thus, identifying your business's needs is vital for the success of your corporate mobile strategies.
Right API Strategy
Application Programming Interfaces (APIs) are the back-end information systems within the current enterprise mobility ecosystem. With APIs, mobile apps on the front end can connect back-end systems of information to use them in new ways. An architecture for mobile applications built on APIs implies that existing systems need not be altered.
Another benefit to APIs is that they allow third-party developers to access the enterprise's resources. Companies with limited resources can create their applications. Instead, they can work with outside partners to create, market, maintain, and mobile market apps.
APIs, however, could expose a company's security network to cyberattacks. Therefore, the security of APIs is essential to any enterprise's mobility strategy. Furthermore, because APIs depend on well-understood methods that leverage an existing framework, APIs are rapidly growing in popularity.
However, it is wrong to think that the same security technologies employed to secure the conventional web using browsers would also work with APIs. While APIs are subject to similar security risks to the web, they are entirely distinct. As a result, they have a unique threat profile that an enterprise has to take care of.
Data is the core of any enterprise's mobility strategy. Knowing how your data is used is crucial as it is shared across mobile devices via APIs. A business must know what information users require for their mobile devices and give them smoothly secure access to these details.
Mobility Task Force or COE
Mobility is an excellent stager. It allows the power of information and communication, and collaboration for everyone. Enterprise mobility, by that means, is different from the typical top choice or priority. It must be an active and collaborative technology to enable.
In this regard, consider creating a cross-functional group (COE) on enterprise mobility to establish goals, risks, opportunities, and action plans, particularly for those just beginning in this area.
Choose the Right Platform
The mobile strategy for enterprise can be described as having two parts: Native Mobile Apps and Cross-Platform applications. Native mobile apps work well and provide the best user experience. Native apps allow you to have a more remarkable ability to control the level of experience you provide to your users.
Mobile apps that cross-platform use 3rd parties mobile frameworks such as Xamarin, React Native, and Flutter. Cross-platform apps use web-based technologies such as JavaScript as well as HTML5. The apps are run in an app container native to. When considering factors like end-users, the type of device to be used, and the features that must be used, the best mobile platform could be picked and then developed.
Securely Implement Enterprise Mobility with the MDM Solution
If you have the right MDM (Mobile Device Management) solution, it's not an issue. Its Mobile Device Management solution should effectively enroll users' devices, set their settings, limit specific device capabilities, and deploy mobile apps, including denying listing harmful apps and remotely wiping out a stolen device. Take your time with the process enterprise mobility must come naturally instead of a forced transition.
When it comes to devices and apps, make it easy
While both company-owned and BYOD programs are available, the world is moving toward BYOD. Whatever program you decide to implement for your business, allowing employees to access their data and collaborate seamlessly across different platforms is essential. In addition, establish compliance rules that determine which devices are eligible to be included.
In the case of mobile application development, the strategy you choose to implement must consider the matter of what corporate apps you'll develop and for what purposes and the apps you'll allow to be included in your corporate network. Choose the available apps that customers can download or install automatically due to enrollment. The apps you choose to invest in will enhance and speed up your current business processes.
The Sign-Off
The most rewarding aspect of the entire process is the approval of your initial development phase. In this stage, you should be able to create an enterprise-level app that addresses, at the very least, one of your major business issues in a manner that will delight your employees.
However, when the sign-off process is in place, most delays occur. This is because this is the time when other teams must be involved. For example, in many firms, the legal and tech teams will require approval at different stages. Therefore, it is essential to incorporate it into your strategy. So, everyone knows their roles during development.
Read More: Look at the Advantages of Implementing Enterprise Mobility Solutions in a Business
Key Benefits of Creating an Enterprise Mobility Solution for Any Business
Businesses must implement an efficient enterprise mobility solution to complete critical business processes. It's an enormous decision for any business, but ultimately, it's about the benefits using this solution can provide. These include:
Flexibility and Productivity
Today business flexibility is necessary. This is why flexible workplaces like co-working spaces are flourishing. Many businesses have also made it possible to work from home arrangements. Research has shown that working from home improves productivity. However, these configurations will not be feasible for companies that employ internal software or have their networks only accessible within the premises. With an enterprise mobility solution, it is possible to permit remote work without jeopardizing the security of any business operation.
Efficient Data Collection
Every business model depends on data to boost growth and increase the retention of customers. Mobility solutions let you effectively collect vital information using various touch points via mobile apps like Device Magic, Fulcrum, and Magpi. In addition, it provides an infrastructure to manage vast amounts of data and provide more excellent value to customers. With this information, it is possible to make business decisions based on crucial data to boost productivity and performance.
Reduce Operational Cost
You are likely to be spending a lot on the infrastructure of your business and its upkeep. Enterprise mobility enables employees to work from home, significantly lowering your infrastructure's costs. For example, it is required for certain employees to work from home. In that case, Your Enterprise Mobility Management (EMM) solution will allow collaboration between workspaces to your mobile environment on various platforms and devices.
Better Collaboration
If multiple employees are working on the same task, they must coordinate with each other regularly. Enterprise mobility solutions allow employees to share their progress on their projects and work continuously. They can also easily communicate important information and data through mobile devices. So, implementing enterprise mobile is essential for effective collaboration between your employees, particularly when they travel or are outside of office premises.
Improved Data Security
The security of data transfers is among the most crucial aspects of Enterprise Mobility Solutions since it is among the top requirements of modernized enterprises. An Enterprise Mobility Solution provides businesses with the security and the risk management tools they need to provide security solutions that are enterprise-level that range from Mobile Device Management (MDM), Identity and Access Management (IAM), and Mobile Application Management (MAM).
Which Industries are Using Enterprise Mobility Management?
Thanks to mobile devices, workers do not have to rely on office spaces to work, which increases productivity. While the needs of each company differ, EMM solutions will benefit companies with an Omnidirectional or remote workplace or employees who are always on the go. Let's examine some areas where an EMM system could be an excellent solution.
Healthcare
During the COVID-19 epidemic, numerous healthcare professionals offered patients phone advice. They also shared test and prescription results via mobile devices. An EMM solution allows healthcare companies to safely protect patient communication while storing and sharing patient data.
The survey discovered that virtual visits to medical clinics allowed patients to receive top-quality medical treatment during the pandemic and receive favorable feedback from their patients.
Construction
Most construction workers, including architects, engineers, and site managers, are on the job all the time. With access to tools for the company and mobile apps, they can discuss ideas, concepts, and even tasks on the ground and keep an eye on inventory without going to the warehouse or office. This streamlines the process and boosts productivity.
Retail
Adding sales representatives in retail stores equipped with smartphones will customize the user experience and maintain more effective communication with warehouse teams, inventory teams, and sales representatives in other locations.
Using an EMM Solution that supports BYOD policies is beneficial to many midsize and small-sized companies that want to grow but keep their costs to a minimum.
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The Key Takeaway
Mobile isn't a choice - creating the company's value is vital. It's about using existing data infrastructure and external APIs to draw new customers and offer more value to existing customers. Moving ahead in mobile technology is challenging because you have to acquire the necessary skills and know-how.
Suppose you still need to consider enterprise mobility and the best way to accomplish it. In that case, you'll be far behind the rest of your competitors. However, there are massive commercial gains regarding mobile enterprise if you start today.
