Privacy Policy

Privacy Policy Effective Date: April, 2019

Introduction

Cyber Infrastructure (hereinafter referred to as "CIS," "we," "us," or "our") is committed to protecting and respecting your privacy. This privacy policy ("Policy") sets forth how we, as a private company based in India with a North American headquarters in California, collect, use, disclose, and safeguard the personal information of our clients, users, website visitors, and other individuals ("you" or "your") who interact with our websites and services.

Information We Collect

We may collect and process the following types of information:

a. Personal Identification Information: Name, email address, phone number, postal address, job title, and organization name etc.

b. Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, etc. and other technology on the devices you use to access this website.

c. Usage Data: Information about how you use our website, products, and services etc.

d. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Collect Information

We collect information through various means, including, but not limited to:

a. Direct Interactions: You may provide personal information by filling in forms or corresponding with us by mail, phone, email, or otherwise.

b. Automated Technologies: As you interact with our website, we may automatically collect technical and usage data via cookies, server logs, and other similar technologies.

c. Third Parties: We may receive personal data about you from third parties, including analytics providers and advertising networks.

Use of Your Information

We may use the information collected in the following ways:

a. To Provide Services: To create, manage, and maintain accounts, process transactions, and provide our software development services.

b. To Improve Our Website: To administer and enhance the performance of our website, ensuring that content is presented most effectively for you and your device.

c. To Communicate: To send administrative information, and respond to inquiries and service requests.

d. Marketing Purposes: To inform you about services, updates, promotions, and events we think may be of interest to you, subject to applicable laws and your preferences.

e. Legal Compliance: To comply with legal obligations, protect our legal rights, and engage in legal processes.

Data Sharing and Disclosure

We may share your personal information with:

a. Affiliates and Subsidiaries: To support our business operations and the provision of services.

b. Third-Party Service Providers: To perform functions on our behalf, including payment processing, data analytics, marketing, and website hosting.

c. Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or other business transaction.

d. Legal Obligations: When required to comply with a legal obligation, enforce our terms of service, protect the rights, property, or safety of CIS, our clients, or others.

International Data Transfers

As an international organization, we may transfer your personal data to countries outside of your residence, including India and the United States. We will ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Security

We have implemented appropriate technical and organizational measures designed to safeguard your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your information.

Your Data Protection Rights

Depending on your location, you may have the right to:

a. Access, update, or delete your personal information.

b. Object to the processing of your personal information or request restrictions.

c. Withdraw consent where we rely on it for processing your personal information.

d. Complain to a data protection authority if you believe your privacy rights have been violated.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Applicable Laws:

HIPPA, PCI, ISO 27001: Information Security Standards.

GDPR: EU residents have additional rights like data portability/ restriction of processing under GDPR guidelines.

CPRA: California residents' rights include opting out of sale/ sharing of their data per CPRA regulations

VCDPA, CPA, CDPA, PDPA, UCPA, TDPSA, OCPA, FDBR, MCDPA: Residents from Virginia, Colorado, Connecticut, Argentina, Utah, Texas, Oregon, Florida, Montana, respectively have specific rights similar to those mentioned above tailored according to local laws.

Changes to This Policy

We may update this Policy periodically. You are advised to review this Policy periodically for any updates or changes.

Contact Us

If you have any questions or concerns about this Policy or our data processing practices, please contact us using information at https://www.cisin.com/contactus.htm

By using our websites and services, you acknowledge that you have read, understood, and are agreed to our Privacy Policy.