24x7 Helpdesk Services

CIS is an IT help desk services provider where you can find unbending operational support 24x7x365 days for your frequent IT maintenance and timely troubleshoots for each query. Our services and support make technology a lot less complicated.

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Help Desk Support for IT

The real work doesn't start until you have sold your product and services, it is after the delivery of your products and services that you lay the foundation of lasting relations with your customers. Allow us to help you make it stronger than ever before by helping you provide an infallible technical help desk support, untangling your users every query.

We have an expert team that provides 24*7 help desk services, and keeps you assured of unprecedented customer support. We become one with your inhouse team. We specialized in IT help desk Services, as an experienced IT company with a global reputation, you can trust our technical prowess. Also, what differentiates our services, we provide specifically designed managed custom IT solutions as per your local business needs.

Diversified Solutions

We have years of knowledge and experience in providing IT services and Solutions as a managed service provider. We remotely manage your IT infrastructure and end user's systems to provide them and you the technical support needed to keep you always stay proactive.

We serve across multiple niches, including industries such as Healthcare, Education, SMB's, finance, telecommunication and more. We are an all-covered, affordable and comprehensive IT help desk Services provider. We provide you the extended support and flexibility needed to manage your user query and troubleshoot for their anytime problems. We plan and strategies to eliminate your core technical problems. We exhibit diverse skills needed to provide in-depth support. Our professionals hold necessary skills to provide support such as Office 365, mobile devices, virtualization, VDI, compliance requirements, security, recovery and other disciplines. Having certifications in about 70+ diverse disciplines, you may need a resource when a problem occurs.
Live Technical Helpdesk Support

Our IT help desk Services are based on ITIL compliant processes and advanced IT management toolset. We have a breakthrough record of answering help desk service calls within 40 seconds, elevating your user experience. Get a remote 24x7 Helpdesk service run by experienced engineers. We have staff of Tier1, Tier 2, Tier 3, Tier 4 IT engineers that are experienced and well-rounded with complex technology problems and dealing with them. Highly efficient and well versed with process and systems they are able to resolve the queries much quicker, adding in to lessened downtime and heightened user experience.

we strive to deliver the best work for every single project

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One-stop Help Desk Support

Call answered by skilled technical support engineers, 24x7x365 days support, we don't do an answering and dispatch service.
We are the best and fastest, our First Call Resolve Rate is less than 40 second hold times- above average in the industry.
We have a can-do attitude towards your every need, our custom IT support solutions are aligned to meet your unique needs.
We have a 24x7 Help desk support team that aims to provide your users an elevated customer service experience each time.
We become your very own private label service and portal branding service partner to give you the best results from our services.
We have a diverse approach, getting support for Desktop, MAC's, Laptops, servers, MS exchange, VoIP set and mobile devices.
We are a highly reliable Technical Helpdesk Support Provider company, we do support for multiple locations including international locations.
For efficient working and process, we have implemented rewarding tiered service level support with custom level agreements.
We have a strong technical infrastructure, all the latest technologies, operating systems, hardware and software platforms are supported.
We also provide support for new machine setups, trainings to your organization when needed to keep you always abreast with modern day needs
We also do new employees, on-boarding, training and exit services that makes your organizational working much more smooth and professional.
We have a well trained, strong, experienced team that is able to take down any challenge including managing multiple devices at diverse locations.

Our IT Help desk Services Include

24x7x365 days support

Unlimited 24x7 Live IT help desk services to suit your custom needs. We have a round the clock support team with a certified technical network team to provide immediate, live support to your users for quick solutions.
Outsourced Helpdesk Support

We become an extended part of your internal team to give you an extra helping hand. We provide full-time, part-time outsourced help desk services, applications support center or service desk solutions.
Private Labeled Helpdesk Support

We provide highly customized and reliable technical help desk support, we are an efficient and high-performing team that can take down any technical, product based, application support-based challenge easily.

Industry Solution

Case Studies

CLOTHING

Offering a wide range of designer clothing

HEALTHcare

Online Diagnosing Platform and Health Records Management

EDUCATION

Simplifying Various School Management Processes

Nicolas

...

I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

Ghio

Lemmer, Netherlands

I am glad to write a review for your capable team, you have onboard and I would like to mention another thing that your technology team is good for your company. Thanks for everything. Soon we'll be outsourcing more projects to you.

Paul

...

I've hired CISIN a while ago and I want to say that thanks for your help, everything is great & much appreciated. I'm always open to any design upgrades you may like to punt in future so feel free. I wish you peace & success in every sphere, thanks again.
Simon

...

I am a Research Director for a company in the UK which monitors company's customer service and provides feedback on their performance and shows benchmarking data for their continual improvement. With that background I am pleased to say that the customer service I received from you just now was excellent!

JimMc

Scotland, United Kingdom

Super Work The application is better than I expected it to be. This was quite a fluid arrangement as I was not totally sure what I required, Abhi and the rest of his team were very patient and discussed all aspects of the project with me. Any changes I requested

Leonard

North Carolina, United States

Did a great job, and in time asked for it. The Parental control application I was looking at was a single module in the final product. Very innovative with ideas and implementations. Thanks!
David

United Kingdom

Very diligent and hard-working. When given sufficient information, we were able to produce a good-quality product in a quick time. Would use them again.

Rossk

New York, United States

Outstanding work even with some of the last minute changes they coded the program changes without any problems.

Mike

Georgia, United States

Amit and team did a superb job, and did much more than they were required. Communication is very professional. Recommend these guys every time. I will use it again.
Mark

Florida, United States

Superb Communication will go the extra mile to please and best of all the quality of code is excellent! Thanks CIS!

Russell

Australia

A+ coding yet again. CIS is quick to respond to bugs and even quicker to fix them. I really enjoy the professionalism and dedication of this team!

RonnieO

Illinois, United States

CIS did an excellent job on my project. I gave them a week to get it done and they got it done within 1 day! They are very knowledgeable and easy to get in touch with. I definitely plan to use them in the future.
Rick

United Kingdom

Wow, that took a long time and was complicated! Cis team did a good job in the end and thanks for your work.

Jean-Luc

Antwerp,Belgium

Thanks! This is only the start. We are bound to do great things together.

Nicolas

...

I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

COFFEE WITH CIS

Cyber Security: A Necessity or a Luxury? Debunking the Top 5 Myths with $1 Trillion at Stake

BY CISIN

Data leaks, in addition to financial loss, can lead to companies going bankrupt and losing the trust of their customers. These problems can be very costly to correct, and it is even more difficult to win back the trust of customers or users. Information about corporate assets, plans, finances, products and prototypes can lead to huge market losses. Hackers may attempt to hack into systems to blackmail companies. Competitors can also hire hackers to damage the business's reputation and opera

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25 Cyber Security Companies You Can't Afford to Ignore - What's the Cost of Not Protecting Your Business?

BY CISIN

The top cybersecurity companies of the year are dedicated to offering their customers cutting-edge protection. Cybersecurity solutions are essential for businesses as they increasingly focus their operational power on digital transformation. They keep critical data safe, mitigate further risk, and reduce the IT staff's workload. Cybersecurity is a unified front that prioritizes client protection and imaginable industry, but there are many sub-specialities within the sector that offer unique

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Cyber Security in App Development: Worth the Risk? $1 Million at Stake!

BY CISIN

The rising security risks associated with mobile app development, primarily to protect against data breaches, are one of the main concerns. It has become much easier to create and deploy mobile apps, but it is also becoming easier to hack a mobile app's security. This is because many developers still write insecure code. To find out more information about your mobile app, attackers could try to hack it. Some might even do

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Why Program? Maximize Cyber Security Impact with the Right Coding!

BY CISIN

This has become the reason in the growth of all type of new opportunity, people with low capital now use the power of technology and can compete in highly competitive lines. No matter how small the business is or how big is an organization, to be the best you have to go digital. This growing trend also leads businesses to the risks of the cybercrimes.It is important to know about cybersecurity to prevent the major losses and be secure while using the internet and technologies we access on the c

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Cyber Security: Is Your Business Prepared for a $6 Trillion Threat?

BY CISIN

What is Cyber security? Cyber security deals with an area in computer science and telematics that focuses on the protection of the computer infrastructure and everything related to it, including data contained in the system and data circulating through computer networks. For this, there are a series of standards, protocols, methods, rules, tools and laws designed to minimize possible risks to infrastructure and information. Threats to computer security

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Are You Ready to Save Thousands? Discover the Top Ways to Prevent Cyber Security Threats Now!

BY CISIN

Did you know that the global cost of cyber attacks is expected to grow 15% annually and by $10 trillion (as per cybersecurityventures.com)? How prepared are organizations for this? Research shows that an incident response plan can reduce data breach costs by 61%. Ransomware attacks accounted for 11% of all breaches. Yahoo Finance conducted a survey and found that 78% of respondents felt their company's security needed to be modified. 43% of businesses do not have cyber defenses. You can trai

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Are You Prepared? Discover the Top 5 Cyber Security Trends of this year and Protect Your Business from Potential Losses Worth Millions!

BY CISIN

A good cybersecurity program involves a multi-layered approach to protecting the data, programs, systems, networks and devices of an organization. Combining technology with best practices is the most effective way to combat cyberspace's ever-growing and evolving threats. This includes phishing attacks, malware, ransomware and code injections. The impact can be different depending on how large the attack is. Cyber attacks can result in an attacker taking credit card information and making purch

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Cyber Security Services: Worth the Investment? Discover the Cost, Gain, and Impact!

BY CISIN

Many layers of security are crucial components of a sound cybersecurity strategy for networks, devices, and data. You can protect yourself from the evolving and expanding risks in cyberspace by combining technology with best practices. Malware, ransomware, and code injections are some of these dangers. An attack's severity can change. When malware is injected into an organization's code base, an attacker may use a victim's credit card details to make fraudulent purchases or even wipe out the

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Is Your Organization's Cyber Security at Risk? Discover the Shocking Cost of Ignoring Randomness!

BY CISIN

Making a really random number with radiation is really straightforward. Just point a Geiger counter in your properly licensed radioactive substance. Feed the output to a computer and write a computer software to catch your shiny fresh random numbers. You might also build a cosmic radiation detector to do the same thing. Easy, right? Randomness has another significant application in cybersecurity: People/Individuals. The expression "Random Acts of Kindness" originated in 1982

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Are Your Applications Safe? Discover the Cost of Neglecting Cyber Security Best Practices

BY CISIN

Developing Cloud Security Cloud migration has seen rapid acceleration over the years, and cybersecurity measures are still struggling to catch up. Cloud security concerns continue to escalate rapidly due to vulnerabilities within cloud services as well as accessing them frequently from poorly secured remote work environments - an increasing concern, according to a forecast for 2023-2024 growth of this sector. Combining Zero Trust With A Vpn Scalability issues often ac

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Cyber Security: Worth the Investment? Discover the Surprising Cost-Saving Benefits for Technology Services!

BY CISIN

What Is Cyber Security? Cyber security involves protecting computer networks and users' data from unauthorized access. Cyber security is essential in a world that increasingly conducts business online. Cyber security is a broad term that includes viruses, malware, phishing, and denial-of-service attacks. These professionals are responsible for identifying and protecting against cyber security threats. These professionals may create and implement security protocols, monitor networ

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Is AI the Ultimate Solution for Cyber Security in this year? Cost and Impact Analysis Reveals Surprising Results!

BY CISIN

Companies increasingly cannot rely solely on humans to manage the volume and complexity of forms of Cyber Security data, which makes reliance solely on humans insufficient to handle it all. Artificial Intelligence solutions have become an invaluable asset to companies for managing infrastructures, analyzing data sets and automatically counteracting attacks on cybersecurity systems. AI can often be the only viable choice when managing cyber security. Between massive volumes of data being prod

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24x7 Helpdesk Services

Help Desk Support for IT

Diversified Solutions

Live Technical Helpdesk Support

we strive to deliver the best work for every single project

One-stop Help Desk Support

Our IT Help desk Services Include

Industry Solution

Education

Finance

Gaming

Healthcare

Hitech

Manufacturing

Media & Entertainment

Retails & Ecommerce

Tele-communication

Transportation & Logistics

Travel & hospitality

Case Studies

Client Success

COFFEE WITH CIS

Cyber Security: A Necessity or a Luxury? Debunking the Top 5 Myths with $1 Trillion at Stake

25 Cyber Security Companies You Can't Afford to Ignore - What's the Cost of Not Protecting Your Business?

Cyber Security in App Development: Worth the Risk? $1 Million at Stake!

Why Program? Maximize Cyber Security Impact with the Right Coding!

Cyber Security: Is Your Business Prepared for a $6 Trillion Threat?

Are You Ready to Save Thousands? Discover the Top Ways to Prevent Cyber Security Threats Now!

Are You Prepared? Discover the Top 5 Cyber Security Trends of this year and Protect Your Business from Potential Losses Worth Millions!

Cyber Security Services: Worth the Investment? Discover the Cost, Gain, and Impact!

Is Your Organization's Cyber Security at Risk? Discover the Shocking Cost of Ignoring Randomness!

Are Your Applications Safe? Discover the Cost of Neglecting Cyber Security Best Practices

Cyber Security: Worth the Investment? Discover the Surprising Cost-Saving Benefits for Technology Services!

Is AI the Ultimate Solution for Cyber Security in this year? Cost and Impact Analysis Reveals Surprising Results!

Technical Expertise

Our Clients