Reinventing Brands Through Superior Digital Experience
Offering Rich and Customized Digital Experience for Today's Digital World
Request Free ConsultationCIS for Digital Experience Solution
It is not surprising that, with technology infiltrating virtually all aspects of our lives today, providing an engaging digital experience has been necessary to keep people engaged. Organizations have recognized the importance of providing personalized digital experiences to their employees, customers, and partners for productivity and efficiency.
CIS provides exceptional digital experiences through a wide range of solutions services. These enhance efficiency and customer engagement and allow quick access to information anywhere, anytime, and on any device. CIS's innovative solutions are not just designed to meet current business requirements; they also anticipate these changes and respond accordingly. Our expertise is in delivering digital experiences on various devices and channels to maximize efficiency.
Our Capabilities
Every industry has its unique challenges and requirements. Our clients are closely involved in creating solutions to meet their specific business requirements. The following are the features of our digital approach.
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Strategy Planning
Develop strategies to identify and exploit new opportunities and insights that will help you create the most engaging digital experiences for your users.
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User Experience Design
Analyzing business strategies, user behavior patterns, and digital experience design to create customized digital experiences.
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Specialized Industry Knowledge
Our domain expertise spans various industries and can be used to optimize business processes.
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Digital Technology
Using innovative digital technology to build quality products, experiences, and services.
Expertise In Areas
Expertise In Areas
Range of Interactive Solutions for Digital Experience Solution
CIS provides a full range of services, from creative interface design for digitized processes to e-commerce app development. The solutions allow brands to connect with their customers through multiple devices and channels and provide them with a better user experience.
- Experience quality
- Content integrated
- Engagement in commerce
- Marketability
Range of Interactive Solutions for Digital Experience Solution
CIS has extensive mobility experience in a wide range of industries. Our mobility solutions have enabled clients to expand operations, acquire and retain customers, and generate new revenue. Mobility offerings from our company include:
- Consultancy services for mobile solutions.
- Mobile applications development.
- Testing and Support Services for Mobile Applications.
- Internet of Things Solutions and Services.
- Software embedded in devices and products.
Range of Interactive Solutions for Digital Experience Solution
CIS analytics capabilities include Business Intelligence, Predictive Analytics, Big Data Processing and Management, Advanced Reporting and Statistical Analysis, etc. Our analytics expertise is used to improve performance and predict business outcomes. Our analytics services include the following:
- Advance analytics
- Information management is a way to manage enterprise information.
- As a Service: Analytics
- Using big data for useful insights.
- Analytics and enterprise performance management.
- Analytics for marketing, customers, risks, and operations.
Digital Experience
The key to success in business is technology. It is essential for the integration of digital and physical environments, enabling a dynamic, intelligent, and connected interaction between people, businesses, and "things." With a flexible digital experience strategy, organizations can get the most out of their digital experiences.
Happiest Minds Digital Experience Services enable organizations to transform the digital experience platform into a managed service and implement insight-led processes for seamless customer journeys at multiple touchpoints. We assist enterprises in delivering high-touch, convergent customer experiences that are insightful, humane, and data-driven. We help organizations:
- Enhance omnichannel experiences with digital enhancement
- Using IoT, analytics, and mobility to improve customer experience
- From awareness to purchase, define the path of the customer's journey.
- Use the recommendation and predictive analytics to customize service offerings
- Enhance interactions and optimize customer experiences throughout the lifecycle
- Use a mindfulness-based approach to improve efficiency and provide digital capital quicker
Our partners of choice are global companies in platforms for digital experience service implementation. We have expertise in wearables, augmented reality, and other components of multi-device environments. We are uniquely positioned to use disruptive technologies by collaborating with leading partners such as SAP Hybris Magento Pimcore, Amazon Web Services, and Salesforce Sales Cloud.
Offerings
It is time to move on from the days of commerce and assets. Organizations must orchestrate enhanced customer engagement and experiences to increase revenues and profits. It requires a cohesive plan and adherence to best practices to execute successful customer experiences.
Happiest Minds Customer Experience services enable you to:
- Transform customer journeys to create value.
- Deliver personalized solutions based on intelligence and customer interaction to get better ROI.
- Customer insights can be used to improve sales and marketing.
- Create rich, engaging, responsive, and interactive micro-experiences.
- Customer service proactive that meets or exceeds expectations.
- Create a B2B omnichannel customer experience.
For organizations to deliver a connected customer experience, they must first create enhanced employee experiences. The Happiest Minds service for Employee Experience allows organizations to improve processes and automate them while keeping the employee or associate experience in mind. We help transform learning management, pricing analytics, and KPI tracking to improve productivity at all company levels.
Happy Minds employee experience solutions allow you to:
- Improve the productivity of your associates.
- Conversions, sales conversations, and enablement driven by insights.
- Automate and improve business decisions around critical functions such as pricing and master data management.
- CXOs and other leaders can get real-time insights and visibility on the ground or shop floor.
The buying behavior has changed. The rise in showrooming,' the practice of trying out a product at a store intending to buy it online, is illustrative. Retailers must offer more than just the best prices to attract digital shoppers. They must provide a seamless omnichannel experience to B2C and B2B customers. The organization must be available at the moment of their customer's need while maintaining interconnectedness between various touchpoints.
You can:
- Keep a single, accurate version of the truth in all your digital assets, including products and content.
- Use advanced analytics to improve customer understanding
- Customized pricing, personalized suggestions, and customized checkout processes.
- Get insights into customer purchasing patterns and enhance your experience.
- The ERP system can connect the store to the fulfillment center without replacing it.
The digital landscape is the key to success for customers. Digitally-connected customers today expect a personalized online experience, faster responses, and incredible customer service - everywhere. Machines, people, and things must interact to create engaging experiences and win customer loyalty.
A Customer Relationship Manager can increase your sales and improve productivity and customer service while decreasing operational costs and speeding up time to market.
You can:
- Use customer preferences to guide product design and promotion.
- Use data to drive your sales and marketing strategy.
- Personalize your communications using customer insight.
- Maximize revenue and improve upsells and cross-sell opportunities.
Digital Marketing is no longer an add-on to conventional marketing. Organizations must instead create a single strategy that integrates digital and traditional channels to inspire connections with their customers. Integrated campaigns help organizations break through silos, communicate more effectively, better understand customer pain points, and tailor offerings to meet those needs.
Happiest Minds Digital Marketing services enable you to:
- Create a digital platform that delivers exceptional experiences by defining the strategy.
- Marketing campaigns that are integrated.
- Enhance the customer experience by measuring impact.
- Customize rewards and promotional materials to maximize revenue.
Today's digital world is digital first, and contextualized digital experiences optimized across multiple channels will be the future. Analytics and Customer Data Management are essential to optimize enterprise processes for managing, delivering, and optimizing contextualized digital experience strategies. Happy Minds Digital Experience Platform Solutions enable you to seamlessly integrate DXP Platforms with any systems, applications, or infrastructures to provide seamless continuity throughout the digital customer journey.
You can do this by using Happiest Minds Digital Experience Platform implementation services:
- Build a robust platform and architecture.
- Create an integrated framework to support multi-channel engagement.
- Use headless content to overcome content-commerce problems.
- Automate your multi-channel, single-source publishing.
Solutions
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Personalized Product Recommendations
Our personalization solutions combine data from multiple sources to create highly customized recommendations.
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Digital Query Assistant
Digital Query Assistant is an artificial intelligence-powered solution that allows organizations to manage and optimize customer interactions across multiple channels autonomously.
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Digital Customer Onboarding (d COB)
The Happiest Minds Digital Customer Onboarding (d COB) Solution is designed to disrupt and digital transformation the disconnected onboarding processes. Utilizing cutting-edge technology.
Related Offerings
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Digital Insights
The customer-centric economic model is based on digital insights.
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Digital Enabled Applications
Happy Minds experts in application services work together with you to help facilitate application-centric transformative transformation.
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Digital Platforms
Our Digital Platforms enable organizations to create value faster and incite innovation.
Modern Digital Experience
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Digital
Make digital journeys to translate user and product owner needs.
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Relevance
Create a user interface centered on the human being and adapts to ensure seamless connectivity.
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Optimized
Business process automation (BPA) and BPM are critical to a successful business.
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Intelligent
ML/AI insights can be used to create intelligent experiences.
Create Competitive Advantage
Cloud computing is a must for businesses to maximize their data and increase the time it takes to generate value.
Improve data display and collection to increase customer engagement. Focus on information search ability and consumption.
Turn ML/AI into insights that can be used to improve sales and marketing.