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sharepoint-development

Managed IT Services

Fully Managed IT Support Service: At Our fully managed IT support service we combine technical and strategic knowledge to optimize your IT infrastructure, delight users and keep your organization operating at maximum performance levels.

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Reduce Downtime and Focus on Your Business

At CIS, our managed IT solutions and services are customized specifically to the needs of your business. Our team of IT specialists provides daily support that reduces interruptions so you can concentrate on running it successfully. Our first goal is to fully comprehend your industry.

Once this understanding has taken place, we tailor a plan of service suitable to both you and your budget based on certified professionals making your network safer, users more productive, and sleep more peacefully than before - giving our tech consulting service unparalleled flexibility and satisfaction! We would be more than glad to accommodate tech consulting requests as required by clients looking forward!

Pay Attention on Your Business - Not The Technology

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    Managed IT Service Provider

    CIS is your gateway to technology, offering everything from IT Support and CIO Consulting, we cater to all of your technology requirements.

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    Cloud Solutions and Support

    For scalability and cost efficiency for many services previously housed within an organization's walls, cloud computing now represents an alternative with numerous advantages such as cost, management and scalability benefits.

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    Cybersecurity Solutions

    Cyber Attacks With each year that passes in our digitally connected era, cyber-attacks increase exponentially - particularly since COVID-19 Pandemic outbreak and many companies moving toward remote working.

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    Backup and Disaster Cancellation

    Any business can experience devastating repercussions if they lose access to critical data and applications, leaving some companies unable to recover from ransomware attacks or catastrophic data losses.

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    Help Desk Services

    Your business requires substantial IT support resources in order to thrive and thrive successfully, often taking up much of IT staff's time, Help Desk Services occupy this essential niche market.

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    Site Services and Solutions

    As companies expand, IT infrastructures often change as companies develop. At CIS, we can assist your company with any necessary IT changes as it occurs.

Benefits of CIS Managed IT Services

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    Comprehensive Managed IT Support Services

    At CIS, we take the worry and complexity out of IT management so you can focus on growing your business. We provide comprehensive support for managed technologies including proactive network monitoring, automated systems administration, patches administration and user support through our premier customer service desk.

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    Strategic IT Management Services

    Your technological infrastructure is optimized as part of our strategic IT management services to maximize productivity, affordability, and security. From conducting infrastructure assessments and developing strategic road maps for our clients to assigning client-specific technology managers as well as monthly reporting analytics accessing network documentation portal.

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    Expert IT Support Provider

    CIS is an IT support company equipped with the resources and expertise to deliver exceptional managed IT services. Our certified IT professionals deliver end-user assistance as needed; on-site assistance as necessary; advanced service agreements; responsive customer support via email/chat/phone/mobile app - everything that a managed IT provider should offer its customers!

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    Proactive Managed IT Support Services

    Our proactive managed IT support services feature 24-by-7 network monitoring and automated system administration to detect issues before they turn into big ones - keeping your technology operating at peak performance.

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    Global Managed Service Provider

    CIS has over 10 years' experience implementing IT infrastructures and providing managed IT services worldwide. Their global managed service offering encompasses infrastructure projects as well as outsourcing IT functions.

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    Comprehensive Services

    By outsourcing the design and management of IT services with us, CIS will deliver an affordable managed service tailored to your specific business goals. By choosing us as your IT manager, you'll gain a comprehensive managed service designed to fulfill them efficiently - helping reduce investments in infrastructure support costs for you as a result!

Software Development Services

CIS's Managed IT Service is for Organizations That…

  • With less staff onboard and while keeping costs lower than standard managed service contracts, more can be accomplished at less expense.

  • They require additional IT experts or staff in order to bolster the capabilities of their in-house IT team.

  • Their objective is to enable their IT team to focus on more essential initiatives.

  • Consult a strategic advisor to ensure that both your technology and business objectives are aligned.

  • Cyber and network security must evolve to keep up with new threats.

  • Are you searching for access to cutting-edge IT technologies and practices?

  • By streamlining the back-office IT function, you can achieve greater efficiencies.

Custom ITSM Incident Reporting Portal Features

Customizable features will be developed or added onto an existing ITSM portal in order to deliver resilient IT service, track resolution time for IT issues and record relevant data via cloud storage platforms.

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    DevOps Management

    At CIS, we specialize in creating and managing ITSM portals/platforms using automated technologies in order to mitigate risks and decrease friction between IT operations, development and IT support staff.

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    Knowledge Management

    Our knowledge management module measures how long IT professionals take to find, identify and resolve an issue for an organization allowing them to optimize their time management practices.

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    Time Tracking Management

    Our time tracking module tracks how long IT professionals need to identify, locate and fix an issue for organizations to maximize time management efficiency. This enables organizations to optimize their resources.

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    Incident Management

    A custom incident management portal will enable employees to submit IT-related queries directly from your employee portal and thus help ensure a more seamless business operation.

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    Problem Solving

    At our organization, we use problem-solving strategies to avoid future disruptions by employing problem management modules which identify their root causes.

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    Request Management

    Request Management Modules provide employees with an intuitive self-service portal for quickly submitting urgent IT service requests.

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    Change Management

    By automating the approval process and streamlining complex change requests and management procedures, change management can become simpler.

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    Asset management

    Asset management allows users to track costs, monitor infrastructure and operations, oversee field service provisioning and more - as well as influence inventory stockroom decisions and contract decisions.

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    Project Management

    At our organization, the Project Management module tracks how long IT professionals take to locate, identify, and fix problems - this allows organizations to optimize their time management practices.

How Does CIS's Managed Services Process Work?

Before spending any money, CIS offers consulting services that will assist in selecting a service suitable for you.

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    At Our Discovery Call

    We're ready and eager to listen during our complimentary discovery call, learning everything we can about your business, software and any services provided. By doing this, we can assess how best we can fit into the structure of your company while helping it on the path towards growth - having more information will enable us to serve better!

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    Retreat

    Our experts will start by creating a list of your pain points; from there they'll work to find optimal solutions so that your software, managed services and IT/phone/internet requirements deliver maximum ROI for you.

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    Reconvene

    Our experts will form a plan together to address your issues. Afterwards, we'll meet again to go over it with you and present our detailed solutions if they meet with approval from you. You may opt to fix pain points yourself or hire us if our work so far meets with approval from you.

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    Implement

    As soon as you choose CIS, our implementation specialists will begin developing solutions immediately. They'll manage both technology and managed services before taking responsibility for security, IT and managed services needs - in other words, everything from tech installations and upgrades to security support will all fall under CIS' purview.

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    Maintain

    We Provide Maintenance Services. All solutions will Be maintained By us. We ensure your solutions run seamlessly so you won't know we are there. Every quarter we meet with our clients to review how things are progressing, determine any needed improvements, and implement these changes without lifting a finger - leaving your business free to run itself uninterrupted.

Software Development Services

Support Experts on Demand for IT

Each time an employee experiences tech issues - be it their frozen computers, slow internet speeds or apps not functioning correctly - it can be an enormous distraction to their workday. Our IT Support Center is there for your team 24/7. When glitches do arise our friendly analysts with knowledge of your systems can quickly resolve most problems on the first call so your employees can return to doing what needs to be done quickly. CIS uses ITIL methodology so no issue goes unresolved.

Software Development Services

A Managed IT Methodology by CIS Beats Your Competition

The CIS Methodology can assist your IT business in meeting performance, flexibility and security goals for your business. A proven process that coordinates IT strategy with business goals to create results is at its heart. Discover more of its first steps today to determine whether this methodology suits you!

Industry Solution

Frequently Asked Questions

IT Managed Service Providers can serve as an invaluable asset when adding support for your technology ecosystem, offering a wider variety of expertise than most companies can keep on staff themselves. High performing Managed Service Providers go further than simply responding when issues arise - instead providing proactive assistance that prevents such situations altogether.

CIS offers managed IT services which include -

  • Remote Monitoring and Management
  • Patch Management
  • Server Maintenance
  • Backup Monitoring
  • Security Monitoring Services
  • Malware and virus protection
  • Asset Management and Reporting
  • Vulnerability scanning, operational management and infrastructure management
  • Remote Monitoring discounted rate on remediation

Depending on the organization, specific IT managed service requirements can include help desk support, cloud solutions and cyber security measures as well as collaboration tools and technology strategies.

CIS's expert managed services providers assist in technical expertise tailored to support the growth and needs of your business for an ongoing monthly fee, giving access to expert advice regarding technology strategy at any point without unexpected or surprise charges.

A monthly fixed fee is among the major advantages of using an IT Managed Services provider - so long as no services fall outside your contract agreement, your bill should stay the same month-after-month.

An IT MSP offers organizations access to an experienced pool of staff with day-to-day management of technology strategy and technology so their in-house IT staff can focus on projects relevant to achieving specific goals more easily; some organizations even rely on one as their entire IT function solution provider.

An IT MSP can be of tremendous value at every phase of a company's evolution, particularly during periods when its growth accelerates rapidly or it undergoes mergers or acquisitions. If your internal team struggles to meet demands as your company expands or does not possess relevant expertise then hiring an IT MSP might be beneficial in supporting growth efforts and meeting demands for service from clients.

Partnering with an expert in cyber security is the answer to easing your cyber security worries and alleviating unnecessary technology in your organization, along with planning an IT strategy together.

From an historical point of view, no. IT managed services have existed since the dawn of the 21st Century as remote IT help desk solutions. Since then they have grown more complex due to technological development.

With a range of service packages and types of managed services available today, determining exactly the number is difficult, however according to one estimate, 64% of companies reportedly utilize managed services at some level or another.

We Create out of the box solutions for our every client

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Case Studies

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Oracle-Development

Food Takeaway And Delivery Services

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Online transport marketplace for different transport requirements

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Retails

Offering a wide range of designer clothing

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Client Success

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    Nicolas

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    I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

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    Ghio

    Lemmer, Netherlands

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    I am glad to write a review for your capable team, you have onboard and I would like to mention another thing that your technology team is good for your company. Thanks for everything. Soon we'll be outsourcing more projects to you.

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    Paul

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    I've hired CISIN a while ago and I want to say that thanks for your help, everything is great & much appreciated. I'm always open to any design upgrades you may like to punt in future so feel free. I wish you peace & success in every sphere, thanks again.

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    Simon

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    I am a Research Director for a company in the UK which monitors company's customer service and provides feedback on their performance and shows benchmarking data for their continual improvement. With that background I am pleased to say that the customer service I received from you just now was excellent!

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    JimMc

    Scotland, United Kingdom

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    Super Work The application is better than I expected it to be. This was quite a fluid arrangement as I was not totally sure what I required, Abhi and the rest of his team were very patient and discussed all aspects of the project with me. Any changes I requested

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    Leonard

    North Carolina, United States

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    Did a great job, and in time asked for it. The Parental control application I was looking at was a single module in the final product. Very innovative with ideas and implementations. Thanks!

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    David

    United Kingdom

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    Very diligent and hard-working. When given sufficient information, we were able to produce a good-quality product in a quick time. Would use them again.

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    Rossk

    New York, United States

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    Outstanding work even with some of the last minute changes they coded the program changes without any problems.

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    Mike

    Georgia, United States

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    Amit and team did a superb job, and did much more than they were required. Communication is very professional. Recommend these guys every time. I will use it again.

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    Mark

    Florida, United States

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    Superb Communication will go the extra mile to please and best of all the quality of code is excellent! Thanks CIS!

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    Russell

    Australia

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    A+ coding yet again. CIS is quick to respond to bugs and even quicker to fix them. I really enjoy the professionalism and dedication of this team!

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    RonnieO

    Illinois, United States

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    CIS did an excellent job on my project. I gave them a week to get it done and they got it done within 1 day! They are very knowledgeable and easy to get in touch with. I definitely plan to use them in the future.

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    Rick

    United Kingdom

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    Wow, that took a long time and was complicated! Cis team did a good job in the end and thanks for your work.

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    Jean-Luc

    Antwerp,Belgium

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    Thanks! This is only the start. We are bound to do great things together.

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    Nicolas

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    I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

COFFEE WITH CIS

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What is Cyber security? Cyber security deals with an area in computer science and telematics that focuses on the protection of the computer infrastructure and everything related to it, including data contained in the system and data circulating through computer networks. For this, there are a series of standards, protocols, methods, rules, tools and laws designed to minimize possible risks to infrastructure and information. Threats to computer security

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Did you know that the global cost of cyber attacks is expected to grow 15% annually and by $10 trillion (as per cybersecurityventures.com)? How prepared are organizations for this? Research shows that an incident response plan can reduce data breach costs by 61%. Ransomware attacks accounted for 11% of all breaches. Yahoo Finance conducted a survey and found that 78% of respondents felt their company's security needed to be modified. 43% of businesses do not have cyber defenses. You can trai

Are You Prepared? Discover the Top 5 Cyber Security Trends of this year and Protect Your Business from Potential Losses Worth Millions!

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A good cybersecurity program involves a multi-layered approach to protecting the data, programs, systems, networks and devices of an organization. Combining technology with best practices is the most effective way to combat cyberspace's ever-growing and evolving threats. This includes phishing attacks, malware, ransomware and code injections. The impact can be different depending on how large the attack is. Cyber attacks can result in an attacker taking credit card information and making purch

Cyber Security Services: Worth the Investment? Discover the Cost, Gain, and Impact!

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Many layers of security are crucial components of a sound cybersecurity strategy for networks, devices, and data. You can protect yourself from the evolving and expanding risks in cyberspace by combining technology with best practices. Malware, ransomware, and code injections are some of these dangers. An attack's severity can change. When malware is injected into an organization's code base, an attacker may use a victim's credit card details to make fraudulent purchases or even wipe out the

Is Your Organization's Cyber Security at Risk? Discover the Shocking Cost of Ignoring Randomness!

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Making a really random number with radiation is really straightforward. Just point a Geiger counter in your properly licensed radioactive substance. Feed the output to a computer and write a computer software to catch your shiny fresh random numbers. You might also build a cosmic radiation detector to do the same thing. Easy, right? Randomness has another significant application in cybersecurity: People/Individuals. The expression "Random Acts of Kindness" originated in 1982

Are Your Applications Safe? Discover the Cost of Neglecting Cyber Security Best Practices

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Developing Cloud Security Cloud migration has seen rapid acceleration over the years, and cybersecurity measures are still struggling to catch up. Cloud security concerns continue to escalate rapidly due to vulnerabilities within cloud services as well as accessing them frequently from poorly secured remote work environments - an increasing concern, according to a forecast for 2023-2024 growth of this sector. Combining Zero Trust With A Vpn Scalability issues often ac

Cyber Security: Worth the Investment? Discover the Surprising Cost-Saving Benefits for Technology Services!

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What Is Cyber Security? Cyber security involves protecting computer networks and users' data from unauthorized access. Cyber security is essential in a world that increasingly conducts business online. Cyber security is a broad term that includes viruses, malware, phishing, and denial-of-service attacks. These professionals are responsible for identifying and protecting against cyber security threats. These professionals may create and implement security protocols, monitor networ

Is AI the Ultimate Solution for Cyber Security in this year? Cost and Impact Analysis Reveals Surprising Results!

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Companies increasingly cannot rely solely on humans to manage the volume and complexity of forms of Cyber Security data, which makes reliance solely on humans insufficient to handle it all. Artificial Intelligence solutions have become an invaluable asset to companies for managing infrastructures, analyzing data sets and automatically counteracting attacks on cybersecurity systems. AI can often be the only viable choice when managing cyber security. Between massive volumes of data being prod

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