Salesforce Managed Services

Our flexible Salesforce Managed Services Program can assist in optimizing Salesforce and increasing productivity. Being a trusted Gold partner of Salesforce, CIS provides quick, resilient, and cost-effective managed services for Salesforce products.

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Managed Services Can Help You Achieve Peak Salesforce Performance

Salesforce CRM must function smoothly and efficiently, featuring all of the most up-to-date features, to meet company goals effectively and efficiently. As businesses expand, so too must their Salesforce CRM. One administrator may find themselves overwhelmed trying to keep pace with complex scenarios while making necessary updates simultaneously. CIS can assist by offering managed Salesforce consulting services so your IT staff can focus their energy on other revenue-generating activities instead.

Our Salesforce managed services are efficient, cost-effective and responsive, designed to capture value on an ongoing basis by keeping installed instances performing at peak levels to create maximum returns on investment. Our flexible, scalable and tailored solution will power your Salesforce platform with improved workflows, bug-free functionalities and round the clock maintenance and support services.

Our Salesforce maintenance services and support ensure a successful implementation across its lifecycle, such as consulting, integration and implementation, development, customization and data management.

Customized Salesforce Managed Services

Continuous Salesforce Management

Our Salesforce managed service ensures your Salesforce environment is at its optimum, helping your organization achieve business goals more quickly. This service includes optimization, customization and integration with other systems as well as regular performance checks to monitor its success.
Implementation Monitoring

As part of our Salesforce Support offering, CIS provides this integral service. As one of the premier Salesforce managed service providers worldwide, CIS closely monitors implementation processes to detect problems early and offer timely, practical solutions. In addition, regular audits take place to validate implementation results and guarantee our clients enjoy an optimal Salesforce experience.
Salesforce Customization

CIS stands out as one of the premier Salesforce Managed Service Providers with expertise in customizing and developing platforms from Salesforce. Our Salesforce managed services team assists our clients achieve consistent performance while streamlining processes by developing CRM components to streamline processes.
Salesforce Service Management

Salesforce Service Management capabilities will assist in increasing productivity and providing superior customer experience. We provide extensive training and support, helping organizations better serve customers through multichannels with personalized interactions and tailored offerings. Salesforce service management also gives businesses access to custom dashboards and reports for smarter decision making.
Classic To Lightning Migration

CIS provides Salesforce managed services which facilitate an easier, quicker, and cost-effective digital transition from Classic to Lightning by conducting a thorough assessment of the Salesforce ecosystem deployed, outlining an implementation roadmap, executing migration through Lightning component implementation and continuing 24X7 support even after go live has taken place.
On-Demand Technical Specialists

Our Salesforce Developers and Technology Consultants can add invaluable, strong and extensive expertise to your existing dedicated team in managing, innovating and cost-cutting across your ecosystem. Our Salesforce specialists can also assist in selecting the appropriate option for you while offering insightful industry insights aligning with your goals as well as post implementation assistance to maximize its use for maximum benefit.

What is Included in Our Broad Array of Salesforce Managed Services?

Strategic Planning

Building a Salesforce CRM requires considerable work. From executive goal-setting workshops to business process reviews, creating your Salesforce platform is no small undertaking. Let us assist with everything from planning through long-term benefit realization.
Salesforce Optimization

As your Salesforce platform has matured over time, technical debt has likely built up, leaving unused functionality unused and missed opportunities behind. We can assist with integrating new business functions seamlessly into existing processes to bring added benefits to your organization.
Ongoing Enhancements

Have You Changed Processes or Implemented New Software on Salesforce Recently? We can assist with refining backlog, streamlining processes and overseeing continuous deliveries so that more transparency can be offered to leadership resources.
Experts In The Technical and Industrial Sector

Your administrator is an incredible individual, but they need assistance sometimes. Our Salesforce specialists offer technical support that will allow your admin to flourish. With them on board, our team of technical support experts can ensure success for all involved.
Lightning Migration

Migrating to Lightning doesn't need to be complicated or time-consuming. Our Salesforce Managed services offer you flexibility for whether or not your business should grow as part of this transition process.
Updates and Support for Integration Services

Real-time synchronization enables you to update your system instantly. We offer integration monitoring and troubleshooting, and provide continuous support and integrate all the updates from Salesforce.
Data

Data is at the core of Salesforce, so we ensure your integrations, MDM and storage policies are properly documented as well as validation.
Center of Excellence

Implementing IT strategy within your business can be challenging, so our team can assist in setting up a center of excellence (COE). With KPIs as our measuring sticks, our COE will keep a track record of your goals while measuring performance accurately.
Development Operations

Salesforce devops practices can help to increase business productivity and decrease overhead costs, by using our devops model that guides through all three stages: crawl, walk and run for optimal support of an Organization.
Dashboards, Analytics and Reports

With just the click of a button, you can gain an aerial perspective of your business. Custom interactive dashboards and reports tailored specifically for you offer insight into key performance indicators - metrics which truly matter for business success.
Marketing Automation

CIS's marketing experts can assist in crafting optimal journeys for both your clients and prospects using Pardot and Marketing Cloud.
Solve Tech Debt

Documenting processes, configurations and seamless integration technologies is one of the main obstacles when adopting new technology. If your team doesn't adhere to established best practices or there is only one person knowledgeable of everything needed for development, we can assist in shifting from tribal knowledge bases towards institutional ones.
New Features

Salesforce continually innovates by offering us new features three times every year. These changes can have an enormous impact on how organizations run their businesses. Even a 3-5% increase in operational efficiency within 12 months would represent tremendous value to any organization. At CIS we will keep you abreast of these innovations so you can concentrate on doing what's important.
Change Monitoring

Team members in fast-paced environments may be tempted to make changes without following proper change management processes, leading them to make unintended or "one-off" modifications that cause significant issues over time. Our change monitoring solution reveals what, when, and who has altered information. Plus we offer undo service requests should any unwanted adjustments be implemented by mistake.
Adoption

Inefficient processes and geo-engineering lead to frustration and reduced adoption. Prevent this downward spiral by making continual improvements in Sales that make both employees' lives and company operations simpler.

CIS Salesforce Managed Services: Leverage All The Business Benefits

By providing tailored maintenance services and deep knowledge of the Salesforce environment, our Salesforce Managed Services experts ensure a flawless ecosystem that remains regularly up-to-date and maintained.

Bridge the Skill Gap

Your Salesforce team can be expanded or decreased at any time without hiring additional members, giving you access to highly specialized personnel.
Accelerated Business Development

Get more out of your Salesforce investment by quickly solving critical and complex issues more effectively.
Savings on Operational Cost

Pay-as-you-use models provide cost-efficient solutions with no significant upfront commitments required.
Be resilient and future-ready

Innovative and proactive approaches for streamlining processes, and strategies for dealing with critical incidents.
Email

Mass email, mass stay in touch and auto response are just a few examples of tools we offer at Salesforce for Outlook/Lightning for Outlook/Gmail to facilitate mass contact efforts and stay-in-touch with contacts.
Analytics

Reports (Tabular, Summary, Matrix and Joined), Custom Reports and Dashboards (dashboard components, data sources, chart types and scheduling/running user), along with Report and Dashboard Folders are among the many features provided to users by CIS.

How Does CIS Deliver Its Salesforce Managed Services?

Our flexible engagement plans begin at just 40 hours per week and our Managed Services are tailored specifically to the client base's individual requirements. By employing a hybrid model of engagement, our professional services come at a fraction of what it would cost them to hire an in-house team. Our basic plans cover:

Monthly Managed Services

Monthly support plans that offer set numbers of hours per resource for specific roles within an agreement can allow customers to adapt their time and resource commitments every quarter to reflect changing business requirements. Plans can even adapt with your company as you grow or change.

Block of Hours

Customers can purchase blocks of hours for specific resources. This approach is ideal for short-term or project-based engagements and additional blocks may be purchased if any customizations or integrations are necessary.

Our Managed Services Overview

Managed Services Consulting

Our user experience consultants, developers & architects will assist in assessing your plans or needs and suggesting best-in-class solutions to address them.
Customization

Salesforce Administrators can manage any task imaginable, from altering objects, fields and rules to dashboards and reports.
Development

Your ability as a programmer extends far beyond triggers, flows and coding alone - you are capable of handling virtually every task a programmer may tackle.
Integration of Technology

Make use of appropriate tools or approaches when connecting Salesforce with external stable systems - whether cloud or on-premise-based.
Data Management

Data cleansing, governance and automated import or export services, are a part of our Salesforce data management services.
Features Assistance

Gaining knowledge of Salesforce will enable you to better comprehend their features, and make informed decisions regarding their application to your business.
Training

Our expert technology team will train your users as you add new users, enable new Salesforce releases and deploy customized changes.
End User Support

User administration, permissions and backups, troubleshooting routine errors and alerts are a part of our extensive Salesforce after implementation user support.

Hire Our Dedicated Salesforce Managed Services Providers

At CIS we go beyond support services, we enable businesses to become more profitable, efficient and agile by helping make Salesforce work for you rather than against you. You'll spend less time customizing or troubleshooting and more time focused on what really matters for your business: products, innovations or bottom lines.

Salesforce Gold Partner

We are a Salesforce Crest (Gold) Consulting Partner with core skills that provide a wide range of services via a worldwide delivery approach.
Deep Expertise

CIS's Salesforce Managed Services are managed by an expert team certified in Salesforce technology. No matter the issue or question, no matter its scale or severity, no matter its significance for making the most out of your Salesforce investment. CIS serves both as an MSP and consulting partner and strives to help maximize it all for our clients.
Direct Communication

Working with us allows you to access our team directly. A support portal available 24/7/365 makes it possible to keep an eye on how far along your request has progressed. We employ a project manager who will dedicatedly manage your project, so you can communicate with him directly and get proper updates regarding your project.
Integrity and commitment

As no two companies are alike, Salesforce implementation services should never be treated like an assembly-line process. Our Certified Professionals take great pride in fully comprehending both your business and Salesforce environment before suggesting changes that best meet the individual needs of every one of their clients. They remain dedicated to finding tailored solutions tailored specifically for them.
Our Work is Always Perfect

Not implementing changes until they're truly ready can be devastating to a business, which is why CIS relies on testing in a sandbox before rolling them out to live environments whenever possible. This way your environment remains stable while saving both time and money.
Our Dedicated Services At Your Convenience

No long meetings, expensive projects upsells or long delays to receive timely solutions, only quick and precise results. Salesforce managed services can assist in customizing new reports or permissions changes with our managed service solutions.
You'll Save Money

Maintenance for Salesforce can have its ups and downs. Some days are busy when updates or requests need immediate attention while other days work is minimal. Instead of hiring full-time Salesforce administrators who may prove hard to come by or freelancers who cannot guarantee satisfactory outcomes, why not partner with us as your best support plan provider CIS - only pay for what you use.
Passion

At CIS, our passion for technology shines through in everything that we do for our clients, from initial consultation through final product. It can be seen throughout every aspect of our work from consulting sessions to installation services and beyond.
Understanding of Customer Relationship Management Software

We provide comprehensive and responsive CRM application support on-premises and in the cloud as well as managed services and consulting, with comprehensive domain expertise extending across Salesforce Landscape products such as Sales Cloud (including Pardot), Service Cloud, Experience Cloud, Field Service Lightning and Einstein Analytics.
We Understand Your Industry

We have extensive experience implementing digital transformation through Salesforce services across industries including Education, Fintech, Gaming, Healthcare, Hitech, Manufacturing, Media & Entertainment, Retails and Ecommerce, Telecommunications, Transportation & Logistics, and Travel & Hospitality.
We Are a Trusted and Proven Service Providers

At CIS, we provide comprehensive 360-degree Salesforce services and proven expertise in rendering end-to-end Salesforce services including Consulting, Development, Implementation, Integration, and Support.
We are Experienced Salesforce Managed Services Provider

Over 120 organizations around the globe entrust and remain loyal to us because of our experience with Salesforce consulting. We have built up an outstanding reputation among these clients as reliable partners who assist them to ensure sustainable third-party systems during times of business growth or course correction.

Industry Solution

Frequently Asked Questions

What is Salesforce Managed Services?

Salesforce managed services bring all available resources together to offer customized Salesforce CRM services that suit the business requirements. Leading providers like CIS provide an affordable, flexible, and scalable solution without needing to hire expensive experts. Our managed Salesforce services allow enterprises to focus their energies where it matters, their core business, not having to worry about updates, administration processes or security tasks on Salesforce itself.

Does Salesforce Managed Service Providers Cater to SMEs?

CIS offers managed Salesforce maintenance services to businesses of all sizes across industries. Their managed services offer highly scalable yet economical solutions that enable small to mid sized enterprises (SMEs) to realize greater returns from their Salesforce investments without incurring significant team-member or overhead costs.

What Are The Benefits To Your Business Of Using Managed Services With Salesforce CRM?

Managed services for Salesforce allow you to leverage the expensive expertise of top Salesforce Managed Service Providers such as CIS for easy Cloud CRM implementation and ongoing Salesforce support, so that your focus remains on growing your core business while your Salesforce instance receives updates to perform at its maximum capacity. With managed service providers on board, all that remains for you to worry about is running it all smoothly. CIS stands ready as one such expert provider who provides this invaluable service.

Do I Require A Team Of Dedicated Managed Services Professionals?

Just one point-of-contact (POC) will do to take advantage of our managed services. Our staff will perform a comprehensive audit on all Salesforce instances with minimal business disruption, leaving you free to focus on managing core business operations.

We Create out of the box solutions for our every client

i7 International: i7 International is the best and free taxi booking app.

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Blast: Blast is an easy all-in one communication app.

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Experts Forex Signals: The most commercially viable trading application.

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Cashmia: Cashmia Application for Coin App

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Explore Now

Case Studies

Oracle-Development

Food Takeaway And Delivery Services

Oracle-Development

Online transport marketplace for different transport requirements

Retails

Offering a wide range of designer clothing

Nicolas

...

I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

Ghio

Lemmer, Netherlands

I am glad to write a review for your capable team, you have onboard and I would like to mention another thing that your technology team is good for your company. Thanks for everything. Soon we'll be outsourcing more projects to you.

Paul

...

I've hired CISIN a while ago and I want to say that thanks for your help, everything is great & much appreciated. I'm always open to any design upgrades you may like to punt in future so feel free. I wish you peace & success in every sphere, thanks again.
Simon

...

I am a Research Director for a company in the UK which monitors company's customer service and provides feedback on their performance and shows benchmarking data for their continual improvement. With that background I am pleased to say that the customer service I received from you just now was excellent!

JimMc

Scotland, United Kingdom

Super Work The application is better than I expected it to be. This was quite a fluid arrangement as I was not totally sure what I required, Abhi and the rest of his team were very patient and discussed all aspects of the project with me. Any changes I requested

Leonard

North Carolina, United States

Did a great job, and in time asked for it. The Parental control application I was looking at was a single module in the final product. Very innovative with ideas and implementations. Thanks!
David

United Kingdom

Very diligent and hard-working. When given sufficient information, we were able to produce a good-quality product in a quick time. Would use them again.

Rossk

New York, United States

Outstanding work even with some of the last minute changes they coded the program changes without any problems.

Mike

Georgia, United States

Amit and team did a superb job, and did much more than they were required. Communication is very professional. Recommend these guys every time. I will use it again.
Mark

Florida, United States

Superb Communication will go the extra mile to please and best of all the quality of code is excellent! Thanks CIS!

Russell

Australia

A+ coding yet again. CIS is quick to respond to bugs and even quicker to fix them. I really enjoy the professionalism and dedication of this team!

RonnieO

Illinois, United States

CIS did an excellent job on my project. I gave them a week to get it done and they got it done within 1 day! They are very knowledgeable and easy to get in touch with. I definitely plan to use them in the future.
Rick

United Kingdom

Wow, that took a long time and was complicated! Cis team did a good job in the end and thanks for your work.

Jean-Luc

Antwerp,Belgium

Thanks! This is only the start. We are bound to do great things together.

Nicolas

...

I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

COFFEE WITH CIS

Cyber Security: A Necessity or a Luxury? Debunking the Top 5 Myths with $1 Trillion at Stake

BY CISIN

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25 Cyber Security Companies You Can't Afford to Ignore - What's the Cost of Not Protecting Your Business?

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The top cybersecurity companies of the year are dedicated to offering their customers cutting-edge protection. Cybersecurity solutions are essential for businesses as they increasingly focus their operational power on digital transformation. They keep critical data safe, mitigate further risk, and reduce the IT staff's workload. Cybersecurity is a unified front that prioritizes client protection and imaginable industry, but there are many sub-specialities within the sector that offer unique

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The rising security risks associated with mobile app development, primarily to protect against data breaches, are one of the main concerns. It has become much easier to create and deploy mobile apps, but it is also becoming easier to hack a mobile app's security. This is because many developers still write insecure code. To find out more information about your mobile app, attackers could try to hack it. Some might even do

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Why Program? Maximize Cyber Security Impact with the Right Coding!

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This has become the reason in the growth of all type of new opportunity, people with low capital now use the power of technology and can compete in highly competitive lines. No matter how small the business is or how big is an organization, to be the best you have to go digital. This growing trend also leads businesses to the risks of the cybercrimes.It is important to know about cybersecurity to prevent the major losses and be secure while using the internet and technologies we access on the c

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Cyber Security: Is Your Business Prepared for a $6 Trillion Threat?

BY CISIN

What is Cyber security? Cyber security deals with an area in computer science and telematics that focuses on the protection of the computer infrastructure and everything related to it, including data contained in the system and data circulating through computer networks. For this, there are a series of standards, protocols, methods, rules, tools and laws designed to minimize possible risks to infrastructure and information. Threats to computer security

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Are You Ready to Save Thousands? Discover the Top Ways to Prevent Cyber Security Threats Now!

BY CISIN

Did you know that the global cost of cyber attacks is expected to grow 15% annually and by $10 trillion (as per cybersecurityventures.com)? How prepared are organizations for this? Research shows that an incident response plan can reduce data breach costs by 61%. Ransomware attacks accounted for 11% of all breaches. Yahoo Finance conducted a survey and found that 78% of respondents felt their company's security needed to be modified. 43% of businesses do not have cyber defenses. You can trai

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Are You Prepared? Discover the Top 5 Cyber Security Trends of this year and Protect Your Business from Potential Losses Worth Millions!

BY CISIN

A good cybersecurity program involves a multi-layered approach to protecting the data, programs, systems, networks and devices of an organization. Combining technology with best practices is the most effective way to combat cyberspace's ever-growing and evolving threats. This includes phishing attacks, malware, ransomware and code injections. The impact can be different depending on how large the attack is. Cyber attacks can result in an attacker taking credit card information and making purch

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Cyber Security Services: Worth the Investment? Discover the Cost, Gain, and Impact!

BY CISIN

Many layers of security are crucial components of a sound cybersecurity strategy for networks, devices, and data. You can protect yourself from the evolving and expanding risks in cyberspace by combining technology with best practices. Malware, ransomware, and code injections are some of these dangers. An attack's severity can change. When malware is injected into an organization's code base, an attacker may use a victim's credit card details to make fraudulent purchases or even wipe out the

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Is Your Organization's Cyber Security at Risk? Discover the Shocking Cost of Ignoring Randomness!

BY CISIN

Making a really random number with radiation is really straightforward. Just point a Geiger counter in your properly licensed radioactive substance. Feed the output to a computer and write a computer software to catch your shiny fresh random numbers. You might also build a cosmic radiation detector to do the same thing. Easy, right? Randomness has another significant application in cybersecurity: People/Individuals. The expression "Random Acts of Kindness" originated in 1982

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Are Your Applications Safe? Discover the Cost of Neglecting Cyber Security Best Practices

BY CISIN

Developing Cloud Security Cloud migration has seen rapid acceleration over the years, and cybersecurity measures are still struggling to catch up. Cloud security concerns continue to escalate rapidly due to vulnerabilities within cloud services as well as accessing them frequently from poorly secured remote work environments - an increasing concern, according to a forecast for 2023-2024 growth of this sector. Combining Zero Trust With A Vpn Scalability issues often ac

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Cyber Security: Worth the Investment? Discover the Surprising Cost-Saving Benefits for Technology Services!

BY CISIN

What Is Cyber Security? Cyber security involves protecting computer networks and users' data from unauthorized access. Cyber security is essential in a world that increasingly conducts business online. Cyber security is a broad term that includes viruses, malware, phishing, and denial-of-service attacks. These professionals are responsible for identifying and protecting against cyber security threats. These professionals may create and implement security protocols, monitor networ

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Is AI the Ultimate Solution for Cyber Security in this year? Cost and Impact Analysis Reveals Surprising Results!

BY CISIN

Companies increasingly cannot rely solely on humans to manage the volume and complexity of forms of Cyber Security data, which makes reliance solely on humans insufficient to handle it all. Artificial Intelligence solutions have become an invaluable asset to companies for managing infrastructures, analyzing data sets and automatically counteracting attacks on cybersecurity systems. AI can often be the only viable choice when managing cyber security. Between massive volumes of data being prod

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Salesforce Managed Services

Managed Services Can Help You Achieve Peak Salesforce Performance

Customized Salesforce Managed Services

What is Included in Our Broad Array of Salesforce Managed Services?

CIS Salesforce Managed Services: Leverage All The Business Benefits

Bridge the Skill Gap

Accelerated Business Development

Savings on Operational Cost

Be resilient and future-ready

Email

Analytics

How Does CIS Deliver Its Salesforce Managed Services?

Monthly Managed Services

Block of Hours

Our Managed Services Overview

Hire Our Dedicated Salesforce Managed Services Providers

Salesforce Gold Partner

Deep Expertise

Direct Communication

Integrity and commitment

Our Work is Always Perfect

Our Dedicated Services At Your Convenience

You'll Save Money

Passion

Understanding of Customer Relationship Management Software

We Understand Your Industry

We Are a Trusted and Proven Service Providers

We are Experienced Salesforce Managed Services Provider

Industry Solution

Education

Finance

Gaming

Healthcare

Hitech

Manufacturing

Media & Entertainment

Retails & Ecommerce

Telecommunication

Transportation & Logistics

Travel & Hospitality

Frequently Asked Questions

What is Salesforce Managed Services?

Does Salesforce Managed Service Providers Cater to SMEs?

What Are The Benefits To Your Business Of Using Managed Services With Salesforce CRM?

Do I Require A Team Of Dedicated Managed Services Professionals?

We Create out of the box solutions for our every client

Case Studies

Food Takeaway And Delivery Services

Online transport marketplace for different transport requirements

Offering a wide range of designer clothing

Client Success

COFFEE WITH CIS

Technical Expertise

Our Clients