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SAP Solution Manager Services

CIS offers a broad range of extensive support and service for SAP Solution Manager to enable centralized Application Lifecycle Management and Change Control Management.

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What is SAP Solution Manager (SolMan)?

SAP Solution Manager, commonly referred to by its shorthand name of SolMan, is an intelligent platform which supports complete application lifecycle management tools. ALM refers to tools and processes which help manage all stages of software product life cycles from their creation all the way through deployment.

SAP Solution Manager provides tools and services designed to assist the business users with central monitoring of the SAP environments they manage or administer. Solution Manager comes standard on every SAP system and is freely accessible to license holders. Solution Manager Platform is used as the central management hub that assists businesses automate and digitize business processes.

SAP Solution Manager can be an incredibly valuable asset when automating processes, creating transparency by centralizing mappings of applications within an SAP infrastructure - whether that be located on-premise, hybrid, cloud or even outside in the public sphere.

Version 7.2 of SAP Solution Manager offers organizations an efficient tool for deploying, operating, maintaining and overseeing all IT solutions in their business. Version 7.2 also comes equipped with functions to enhance system landscape management.

SAP Solution Manager: Modernize and Streamline your Processes

SAP Solution Manager streamlines and modernizes the directory for business processes while discovering improvements and managing the entire lifecycle of applications. As an extremely useful tool to increase operational efficiencies while decreasing management efforts for SAP or non SAP systems running onsite, hybrid or in the cloud - and all within existing SAP license agreements without incurring extra charges. SAP Solution Manager makes for an indispensable business partner setup to any modern organization.

SAP Solution Manager is an extremely powerful tool that offers all of the functions and processes necessary for successfully deploying, maintaining, and operating SAP Enterprise Solutions. Key functional processes provided by this powerful solution include Application & Business Process Operation, Project and Change Management including Custom Code Management, Change Control, ITSM, and Test Suite. As a single integrated platform you can run applications.

SAP Solution Manager makes Application Lifecycle Management (ALM) more manageable with its comprehensive suite of processes, tools and functions to provide complete coverage from development through operation of applications. For optimal SAP Solution performance take a look at SAP Solution Manager Services.

Comprehensive Solution Manager Services That CIS Offers

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    SAP Solution Manager Roadmap Analysis

    At CIS, our consultants will conduct an in-depth assessment of your IT processes to identify areas for potential improvement for your organization. Next, we provide a roadmap using SAP Solution Manager in order to optimize and streamline SAP projects. In addition to which, our report includes estimated benefits as well as upgrade or implementation efforts for every SAP solution project in which SAP Solution Manager was used.

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    Application Lifecycle Analysis

    At CIS, we work together with you to analyze and assess your existing IT processes, tools, stakeholders and ALM process in detail before prioritizing steps that will optimize it further. Once complete we provide a report with our findings and estimates for initial implementation.

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    Application Management Support

    After your Project Go Live, our team can continue maintaining SAP Solution Manager so your teams can focus on other projects and operational tasks. We offer multiple levels of service with high availability for IT processes ranging from solution documentation and test management services through technical monitoring or reporting systems as well as incident/change management to offer continuous upkeep of SAP Solution Manager functions and modules services ranging from documentation/test management, monitoring/reporting capabilities as well as incident and change management services for SAP Solution Manager functions and modules.

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    Integration With Other Tools/Systems

    As necessary, we offer integration of third-party systems or tools such as incident management tools and process monitoring software into SAP Solution Manager using standard approaches designed to ensure successful integrations and quick turnaround times.

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    SAP Solution Manager Installation/Upgrade

    Our technical team will analyze your SAP landscape and assist in installing or upgrading SAP Solution Manager. In addition, our health check will identify any changes which have affected changes within your SAP landscape as well as identify any resulting issues with existing changes resulting in changes being rolled back or altered within them. Finally, all findings and recommendations from this health-check will be relayed back to you so you may optimize Solution Manager maintenance planner and costs.

SAP Solution Manager Services Overview

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    SAP Operations and Monitoring

    What areas could your IT processes benefit from being optimized? From analysis to implementation, we offer our support.

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    SAP IT Service Management

    Learn the skills to successfully manage knowledge articles, service catalogs, incidents, problems and service requests.

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    SAP Test Management

    What is the effectiveness of your test management system? Are there ways in which we can efficiently plan, develop and perform tests?

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    SAP Business Process Management

    SAP Solution Manager provides an effective means for business process management. By keeping tabs on every process and quickly resolving issues as soon as they arise, this tool helps keep business operations moving efficiently forward.

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    SAP Change Control Management

    Change Control Management should be seamless to ensure all requirements are implemented in an orderly and compliant fashion.

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    SAP Solution Manager is a Managed Service

    With only two weeks' lead-time, you could gain access to SAP Solution Manager cloud-based system - complete with its key features.

Structure and Functions Of The SAP Solution Manager

SAP Solution Manager's flexible modularity enables it to adapt easily to the specific requirements of any business, giving access to all technical data necessary for smooth system operation and agile lifecycle management. SAP Solution Manager gives all the essential data for efficient system administration - with key modules listed here for efficient management.

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    Applications

    SAP Application Operations offers a set of functions designed to ease system integration, user monitoring and the control and analysis of SAP solutions.

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    SAP Solution Manager Consulting

    Here, you will find information regarding Solution Manager in general - topics like SAP Solution Manager Setup and Engagement, Service Delivery and Analytics are covered here.

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    Business Process Operations

    The Business Process Operations module helps companies monitor all aspects of their core business processes - including costs of operation. This ensures all processes align with internal priorities.

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    Data Volume Management (DVM)

    Data Volume Management allows for effective control and monitoring of SAP landscape's data volume.

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    Custom Code Management

    Custom Code Management is an integral component that facilitates all functions involved with code development to be overseen and overseen during every stage of production.

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    Change Management and Request Management

    SAP Solution Manager gives companies an easier way to customize their SAP landscape by employing "Change Request Management." CIS makes making changes easy in your SAP landscape and is easily integrated into various systems without exerting too much effort or expense.

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    IT Service Management (ITSM)

    IT Service Management, or ITSM for short, encompasses the delivery of IT services - to both employees and customers. All processes related to planning and compilation, delivery and support of these IT services fall under its scope of work. CIS's alternative to ITSM helps provide efficient management of these IT services whereas SmartChange allows SAP transports directly integrate into ITSM software for transparent processes from start to end thereby eliminating Solution Manager altogether.

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    Landscape Management

    Landscape Management, also referred to as Infrastructure Management or IT Landscape, refers to processes which encompass multiple tools within an IT ecosystem and facilitate efficient planning and administration of changes necessary within the SAP system landscape. Optimize Landscape Management through integration of the CMDB database within Solution Manager. The CMDB aggregates scattered information not stored by SAP into one central location allowing easy access of information across both SAP-related as well as non-SAP related infrastructure systems.

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    Process Management

    Process Management centralizes all the cross-system business processes, their documentation and all associated documents into one consolidated view. Solution Manager connects seamlessly to SAP Portfolio and Project Management. Project management functions for seamless control over project times, resources and status, and development of processes.

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    Test Management

    Test Management Module helps to test new developments, their environments and conditions. Its entirety spans from planning through execution and creating test reports.

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    Diagnostics & Monitoring

    SAP Solution Manager Diagnostics, part of SAP's Standards for Solution Operations, serves as the main means for monitoring and diagnosing issues within SAP landscapes.

Microservices for Solution Manager as Managed Service

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    Security Patch Management

    Security patch management might seem like an innocuous activity to you, something to be performed whenever time and resources permit, but its importance cannot be overstated if your goal is to safeguard ERP applications against cybercrimes who target ERP applications.

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    Functional Testing as a Service

    Modern business environments are constantly shifting and upgrading systems. An effective testing process will be key to reaching success in today's business climate. Many organizational units use automated testing as a preventative measure against programming bugs, incompatibilities with new releases and security vulnerabilities.

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    Proactive Data Reduction Analysis

    At CIS, complex systems environments involving vast quantities of data require effective data management strategies in order to control costs and manage risks effectively. Our Proactive Data Reduction Analysis offers your business ongoing analysis and suggestions on reducing and maintaining its SAP database.

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    Functional and Business Process Management

    Our monitoring service will proactively oversee your SAP system to ensure optimal availability, stability and performance, thus enhancing end-user satisfaction as well as transparency into business processes that minimize data inaccuracies or disruptions.

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    Custom Code Health Check

    Custom Code Health checks provide an in-depth examination of your code, giving you insight into its presence, usage and identity. We can assist in managing custom code objects in terms of usage, quality and optimization for greater business performance.

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    Transport Release Analysis

    We can assist in the identification and analysis of transport requests within your system for development, quality, and production purposes; to better comprehend any potential problems or provide recommendations before deployment. Your company could increase quality while decreasing downtime while mitigating production risks by decreasing transport breakdowns or sequencing issues.

Benefits of SAP Solution Manager

SAP Solution Manager can be an indispensable ally in helping to manage projects effectively:

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    SAP Application Lifecycle Management: Simple and Efficient

    Solution Manager provides a central platform for application management, administration and workflows allowing for convenient SAP system maintenance projects that comply fully with audit regulations.

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    Optimize Business Processes

    Implementation of best practices and standards will create more efficient business processes.

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    Reduced Total Cost of Ownership

    Total costs can be significantly decreased through improved processes and effective project implementation throughout the lifecycle.

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    Efficient SAP Operations To Deliver Superior Performance

    Monitoring and analysis services help anticipate bottlenecks and faults early, providing early interventions and resolution options. Reporting systems enable proactive response.

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    Seamless Integration between Cloud Services and Hybrid Technologies

    These tools enable you to integrate cloud-based SAP apps seamlessly into your SAP landscape.

SAP Solution Manager With Focused Solutions

Rapid deployment can be achieved quickly using pre-configured and automated software solutions.

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    Focused Build

    Focused Build for SAP Solution Manager allows for agile implementation of even large SAP projects with pre-configured Non-SAP solutions and tool-supported methods for agile software release and development, minimization of technical risks & delays, and increased project success rates. JIRA integration will also be included along with comprehensive project, change release test demand process management in accordance with ITIL.

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    Focused Insights

    Focused Insights for SAP Solution Manager makes keeping stakeholders up-to-date easy. It offers powerful dashboards featuring KPIs, use cases, governance strategies, and operations strategies - all updated in real-time based on SAP Solution Management data. Plus it integrates seamlessly and securely with SAP Solution Manager.

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    Focused Run

    SAP Focused Run, the scalable monitoring solution, offers secure monitoring of very large SAP HANA systems and application landscapes, including high data volumes as well as AI use cases such as predictive analytics. With its alert system and analysis tools providing proactive resource bottleneck protection as well as security vulnerability elimination. Furthermore, Focused Run can be installed via SAP Solution Manager independently without incurring license and additional cost, giving organizations peace of mind when monitoring large environments securely.

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    No Need for Separate Data Files

    Transfer SAP data directly into non-SAP systems without having to convert IDoc formatted IDoc data files.

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    Get to the Market Faster

    Increase market agility at speed open, standard code connected with SAP ERP on premises allows you to bring new innovations directly to market faster.

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    Reduce Maintenance

    Instead of creating point-to-point SAP integrations, creating reusable APIs is often better. Fewer integrations equal less maintenance.

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    Deploy anywhere

    Leverage Microservice-based APIs to deploy anywhere as Microservice-based APIs enable easy deployment for internal or external usage on web, mobile devices, cloud or SaaS applications.

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    Integrate Applications Seamlessly

    Access any cloud platform like Salesforce easily using cloud native APIs, cloud native APIs enable seamless communication between systems.

SAP Cloud Integration Features

SAP SaaS Cloud Integration Platform can be divided into tenants that may encapsulate CPI or prepackaged integration content.

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    Connectivity (Adapters)

    SAP Cloud Platform Integration offers tenants out-of-the box adapters. These custom adapters identify technical protocols needed for connecting a sender and receiver.

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    Reliable Data Processing

    At CIS, we're dedicated to making data integration safe and secure, from processing and integration through storage and transfer to integration services and products.

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    Public OData APIs

    OData Provisioning in CPI aims to meet the growing need for accessing multiple sources in an organized, standardized fashion.

Map Your Success with CIS in Diverse Ways

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    Audit of your SAP landscape, with roadmaps to set up SAP Solution Manager as the "single source of truth" in all SAP implementation projects.

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    SAP Solution Manager makes delivery faster by offering predefined functions and processes to speed the process up.

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    Reduce costs and save time in IT administration through seamless integration of tools, processes, and applications.

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    Improved SAP system architecture includes aiding with optimizing tasks and increasing their efficiencies.

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    Maintaining business continuity through increased system performance and reduced technical issues is of utmost importance for any successful enterprise.

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    Monitor and enhance communication and reporting while streamlining IT processes.

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    Adopting best practices in test management and contributing towards quality control processes.

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    Maintaining software standards and managing change effectively. Utilizing pre-configured SAP solutions for customer requirements.

Why Choose CIS for SAP Solution Manager Services?

CIS offers a risk-free upgrade method that does not disturb business operations while complying with all SAP standards. In addition, our installation and upgrade service covers technical upgrades from Solution Manager 7.2 through New Installations or Migration to SAP HANA Solution Manager.

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    Assessment of Current Usage Scenarios

    Comparing current usage scenarios to new versions, we advise an upgrade or install.

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    Complete Set-up and Post Upgrade Activities

    Post upgrade tasks pertaining to your application include support communications, content activation procedures (if applicable) and any necessary web service-based configuration settings.

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    Test Optimized

    Dry Run of Content Activation Platform and Solution Manager.

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    Technical Checks: Prep and Execution

    As part of our production upgrade services, we ensure all the requirements for migration are in place before creating an actionable plan with all steps that need to be taken for migration.

Industry Solution

Frequently Asked Questions

Solution Manager (SolMan) is an application management tool used by SAP enterprise applications that assists IT infrastructures as well as optimizing software environments throughout their life cycles. SolMan also serves to support business needs via IT operations management services provided by its vendor partners, helping optimize software environments throughout their lifespans.

SAP Solution Manager is an essential tool in maintaining smooth running SAP systems and applications. It contains all content, third-party tools and services required in Application Lifecycle Management framework to maximize system functionality while optimizing usage of Non-SAP applications.

SAP Solution Manager 7.2, the most up-to-date release, supports Digital Transformation by offering new functionality that simplifies implementation and operation of SAP S/4HANA. In addition, this release fully integrates SAP S/4HANA within the business data platform for an overall view of all your SAP software infrastructure.

SAP Change and Test tools are among the industry's best, providing users with tools that help them understand how changes to their landscape will have an effect. With full traceability from requirements through deployment and coordination between SAP landscapes - creating one central source for Project, Change Management and other systems has never been simpler.

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