SAP Technical Services
Utilize our SAP Technical Support Services for seamless management of SAP applications. Our certified SAP technical experts can offer assistance for greenfield projects or existing SAP landscapes.
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Many associations and organizations have realized increased efficiencies with SAP Solutions, from stages, operating systems and training through to digital business services. Our Enterprise Resource Planning portfolio with Technical Services can assist organizations with this endeavor. CIS offers Technical Service solutions that are provided either on-site, remotely, or both to our customers.
Customers have access to highly trained SAP functional experts as part of your hub support team or you may decide if you just need certain expert members full time or on a contract-basis to carry out more complex work through Support Hubs. In addition, customers have assistance available via SAP Service thanks to increased partnerships globally.
Why Are Our SAP Technical Services Your #1 Solution?
CIS helps its enterprise clients quickly and effectively enhance their SAP user experiences quickly while customizing, improving, and renovating systems to maximize performance. Our team of qualified specialists have assisted intelligent enterprises and organizations improve their proficiency and competence by deploying SAP applications and procedures at various stages - conceptualization to framework creation to deployment to advanced governance. Customers may use the services remotely or onsite depending on which is more convenient. On-site professionals are usually part of the core team for any particular project being worked on by clients.
Our specialists can assist clients in optimizing the product they offer by joining their teams and mentoring employees on how best to utilize technology for maximum effect. They can also address the challenge of finding and retaining cost-effective experts. Enterprise customers don't need to incur higher staffing costs on-site or risk losing key personnel due to tight deadlines. Remote CIS project teams could develop cost-efficient solutions, while our clients could leverage our vast network of collaborators and affiliates.
Strengthen Your Business With Our SAP Technical Support Services
Our experts excel in every area of technology and will find you an optimal solution.
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SAP ABAP
SAP ABAP is the language used for developing applications on SAP R/3 Framework, an enterprise business app platform launched worldwide. At CIS we employ professional development guides who use cost effective successful project methods in their delivery of assets to our clients.
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SAP BODS
CIS is an expert services provider offering an expansive suite of SAP Business Objects Data Services applications to aid business processes with data integration, quality, profiling text analysis and delivered data solutions.
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SAP PI/PO
SAP PI/PO is an SAP implementation which enables solutions integration. At CIS we offer complete consulting and management of this implementation through SAP Web Application Servers for development purposes.
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SAP ABAP/PI Developer Support
CIS's SAP Support team and individuals possessing diverse industry experiences as well as programming experience for various SAP platforms. Our development resources offer services tailored specifically to customer requirements at cost-effective rates, be they small or large requirements. Similarly, we can meet customers' contractual development needs with partial FTE development that differs from retrofitting, enhancements or integration.
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Intelligent Robotics Process Automation
CIS employs SAP Intelligent Process Automation to enhance its own business processes as well as implement it for its customers. We support customers in designing, implementing, and integrating SAP Intelligent Robotics Process Automation with SAP ECC SuccessFactors, Qualtrics, or any other SAP Business System to enhance processes by improving processes via SAP Intelligent RPA. CIS can assist companies by helping build business cases to enhance processes using RPA.
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Conversational AI
Traditional voice recognition systems are being replaced by Conversational AI, commonly referred to as a chatbot. SAP Conversational AI automates interrogation of HCM data for HR departments, relieving their burden of interrogating employee records manually themselves. Chatbots can answer standard and complex HCM-related inquiries such as, "What is our average span of control?" Chatbots also represent newer generations who grew up using systems like Siri or Alexa as communication platforms.
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Predictive Analytics and Machine Learning
Artificial intelligence has revolutionized business applications. From augmenting standard functionality to providing suggestions to users' requests, machine learning is being utilized by enterprises everywhere to increase effectiveness in various situations. At CIS, we leverage predictive models as part of this technology while we develop business models specifically targeted to making technicians' lives simpler in the field.
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Data Intelligence
SAP Data Intelligence replaces various data evaluation and migration tools as well as conversational platforms. With SAP's Data Intelligence team on your side, conversion systems or pipelines that help transform an initial data load into steady state are easily set up with just one tool.
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Master Data Governance
SAP Master Data Governance Cloud Edition allows organizations to centrally organize and distribute master information across domains. Built on SAP Business Technology Platform, Master Data Governance reduces setup effort significantly for applications utilizing this solution for consumer industries as well as enterprise asset management clients. CIS has successfully deployed this solution for such clients in multiple consumer industries as well as EAAM environments.
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ArcGIS Add Ons
Like SAP GIS tools, ESRI GIS tools are extensible. Adding new functionality is quick and simple in ArcGIS. Users simply add what's missing to enhance existing standard functions or to fill a hole left by its absence. At CIS we have taken great pride in creating add-ons which leverage our subject-matter expertise directly into product functionality.
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SAP BASIS
Our SAP BASIS Consultants provide high-level leadership, technical support and implementation for SAP landscapes and systems. Streamline processes while improving performance using our proven methodologies. Take advantage of expert upgrade, maintenance and support management. Work with consultants with knowledge in many RDBMS (MSSQL Oracle and DB2) along with all SAP-compatible operating systems such as Unix, Linux, Windows.
Our SAP Technical Services Process
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Performance Analysis Report
CIS offers our clients a detailed performance assessment report which details our findings regarding your application's resources, size and landscape architecture; high availability/disaster recovery strategies; application dependencies, migration approach timelines; downtime requirements; security monitoring services requirements as well as alert notifications.
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Security and Compliance Framework
At CIS, our Security experts leverage 100-Step Framework that can be used to evaluate your future state security environment.
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Backup and Recovery
Our engineers at CIS can assess, design and/or implement an efficient backup and recovery framework that includes redundancy, geographically optimized backup locations, best practices in backup retention policies as well as audit control mechanisms to protect data in an organized fashion.
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SAP Business Continuity
CIS's technical services will assist in designing an optimized and robust platform, including solutions for High Availability (HA), Disaster Recovery (DR), and Load Balancing.
We Take Pride in Our Outstanding Technical Implementation
With years of experience and the knowledge necessary for handling even complex situations in an organized fashion, any complexity is approached methodically by us.
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Execution and Optimization
Critical analysis and consultation services help businesses quickly identify, advocate for, and implement suitable solutions. Our on-demand teams help businesses plan renovations quickly to meet the specific requirements of their businesses while increasing success and growing with them.
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Innovative Solutions to Optimize Productivity
At CIS, our SAP experts can assist organizations in gaining a competitive advantage through custom functionality creation for SAP platforms that creates custom features with customized functionality, comprehensive solutions and unique functionalities to achieve higher performance, IT infrastructure efficiency improvement, and user satisfaction.
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Digital Transformation & Transition
Considerations and recommendations tailored specifically for the SAP ecosystem based on business requirements. Seamlessly transition from legacy systems to SAP solutions fully integrated in customer IT infrastructures for seamless upgrading/scalability of SAP ecosystem.
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Custom Development
At CIS, we focus on fulfilling customer requirements while adhering to SAP code standards and policies.
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Experience
All our projects have been completed successfully for 100% of our customers.
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Quick Project Execution
We emphasize rapid project rotation to meet the demands of our clients.
Everything You Need for SAP Landscape - Architecture, Implementation, and Management
Accumulate all the expertise required for successfully architecting, implementing and operating high-performing SAP environments within operationally intensive businesses.
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SAP Landscape: An in-Depth Overview
To meet the high demands of digital supply chains, manufacturing, and digital business operations successfully, our unique Design & Operational Thinking Approach ensures your SAP landscape can handle them.
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Digital Business Operations
Our SAP landscapes feature quick and sustainable response times for digital operations, giving you confidence to implement technology-enabled benefits like mobile apps, operational technologies, IoT solutions and warehouse automation with confidence.
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High Performance Scalable Cost-Effective SAP Environments
Many of our clients face unique seasonal demands that affect performance. SAP Booster scaling automatically adjusts landscape performance headroom according to these demands.
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Proactive Performance Monitoring
Our SAP managed services are specifically tailored for digital operations environments where proactive performance monitoring can play an essential part in upholding customer service levels and employee experience.
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SAP Landscape
Staying updated with software and technology changes can be challenging for businesses seeking our support, especially as their business operations increasingly shift towards digitalization. At CIS, we take an overall view to ensure your business, technology and operations strategies are properly supported now and into the future. By taking such a holistic approach to meeting our clients' business requirements we ensure a successful result for their needs. Our technology path takes the hassle out of multi-vendor SAP Solutions by offering expert guidance and assurances from each partner involved in this comprehensive turnkey solution. This ensures you receive maximum value from every vendor involved.
Browse Our Support Offerings
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SAP Enterprise Support
As a core offering included with all SAP cloud solutions, provides users with 24/7 technical and operational assistance and protection from cloud outages.
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SAP Preferred Success
Make the most out of your cloud investment by setting out clear plans, tailored recommendations, regular checks and more.
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SAP Cloud Application Services
SAP Cloud Solutions: Unlock resources for day-to-day management and optimization.
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Pre-packaged Services on SAP Store
Pre-packaged services available through SAP Store offer specific, fixed scope offerings designed to quickly expand upon desired capabilities.
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SAP MaxAttention
Will assist in revolutionizing your entire enterprise. This exclusive strategic engagement will facilitate your business transformation.
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SAP ActiveAttention
Our global team of industry experts will review your innovation plan and provide proven solutions that can bring it all into reality.
Our Powerful Agile SAP Landscape Process
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Discover Your Options And Benefits
At CIS, our business goal is to quickly help you understand all your available options and benefits - be they taking their first steps with SAP, modernizing an existing landscape with S/4 HANA Cloud SaaS offerings from leading hyperscalers or taking advantage of Public Cloud IaaS services from public hyperscalers like Hyperscalers. We can connect infrastructure providers, SAP best practices and emerging trends so you can make decisions confidently and quickly.
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Innovate
At CIS, our SAP experts will build and design your SAP environment to fit the performance and business requirements of your organization. Utilizing technologies and robotic automation as best practices, fast capacity scalability may be required by businesses in order to run efficiently through peak demand while still offering excellent customer service.
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Run
Our managed service entails maintaining your technology platforms as part of an on-going managed service contract, working closely with partners on infrastructure and software to ensure business continuity or helping develop internal knowledge to become self-reliant. As your SAP landscape develops, we'll adapt quickly, helping assess impact while offering swift adaptation including adding systems, cloud services and capacity augmentation services as needed.