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sharepoint-development

ServiceNow Application Development

Unleash the full potential of ServiceNow by creating custom apps for specific business needs and driving innovation. CIS provides ServiceNow custom application development for mobile and online integrative platforms in order to create business applications that will support your digital transformation.

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What is ServiceNow Custom Application Development?

ServiceNow provides a powerful platform to allow businesses to quickly create business apps. Customers can leverage expert employee experiences of CIS when developing apps from scratch as well as learn from mistakes made along the way. Combining IT implementation team expertise with this benefit can ensure a more rapid transition into a stable state for an organization after going live.

Utilizing operational data helps businesses plan and execute their complete application scope. At CIS, our team of developers can assist in building an ideal foundation for optimizing and scaling apps on the low-code rapid development Platform. We offer consulting on creating effective capabilities to manage app development while scaling complete application development capabilities on this platform.

ServiceNow is an Accelerated App Development Platform

ServiceNow provides all the cloud functionality required for supporting any business process, including an intuitive user interface, forms designer and workflow engine. Notifications, configurable databases, reports, analytics, security are also part of this modern development platform which enables users to extend existing apps or build entirely new and personalized applications quickly and securely.

ServiceNow App Engine Platform makes complete application development faster and simpler while remaining highly flexible and powerful, offering public web services and mobile apps to support business processes effortlessly. In addition, orchestration features can connect other databases or personalized applications for an end-to-end complete solution.

How Does CIS Helps in Consolidating Applications in Your Business With ServiceNow?

CIS can assist your organization with consolidating applications or automating processes. Whether this means consolidating difficult-to-maintain applications into a single platform, creating consolidation plans using ServiceNow as well as helping identify which key business processes could benefit from being automated. We specialize in this approach.

ServiceNow can be easily extended beyond IT-related common services to HR, Business Process Management, Finance and Procurement, giving organizations endless possibilities. Form and workflow-driven applications make ServiceNow user-friendly for quick deployment without procuring and prepping new environments.

Digitize Your Workflows with ServiceNow Custom Apps

Digital transformation has resulted in increased demand for digitizing industry-specific and custom app development processes. There's now more of an emphasis than ever on simplifying and unifying them while eliminating technical debt. ServiceNow's business workflow application development team can offer both benefits.

Experienced low-code developers find the process of developing custom apps with ServiceNow an exhilarating one, as it will reveal your exact requirements and challenges while it becomes exciting to start using your creation, seeing its effectiveness first-hand.

ServiceNow Custom App Development Services

Traditional software development tools are challenging and time consuming, therefore, preventing rapid application development. CIS's ServiceNow Custom App Development Services enables rapid creation of customized applications from scratch by offering on demand app development.

Traditional development tools are best for conventional full-stack developers. Creating custom apps on them may take months of work. Enterprises can leverage ServiceNow platform for cloud-native application creation that achieves real-time innovation and business transformation. ServiceNow apps at CIS are developed using an agile mobile and web development platform which makes creating back-end applications quickly possible for any business.

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    Automated Testing Framework

    With our Automated Test Framework, it is now easier than ever before to set up and execute automated tests on ServiceNow instances, making upgrades or modifications to them safer by testing that everything still functions as intended. When updating an instance it should always run through these automated tests in order to test them thoroughly before being put live in production.

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    Delegated Development

    Delegated Development allows users who do not hold roles of system administration to develop and deploy code applications using the ServiceNow Platform without needing an administrator role themselves. Development tasks are delegated directly from application to the users.

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    Service Portal Designer

    Service Portal is an intuitive framework designed for rapid creation of dashboards and larger application portals.

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    ServiceNow App Engine Studio

    ServiceNow App Engine Studio is an integrated development environment (IDE), like application development environment (ADK), that allows developers to easily build custom applications from a central location featuring tabbed navigation for easier file tagging and development.

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    Technology Specialized Development Services

    At CIS, we deliver creative, cost-effective solutions tailored to the specifications of each individual project.

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    Custom ServiceNow Apps

    At CIS, our aim is to develop customized ServiceNow applications to streamline internal processes and tackle difficult challenges quickly and effectively. Our development services use ServiceNow App Engine Studio, Service Portal Designer and an automated testing framework as platforms.

With ServiceNow Customized Apps and Automate Workflows for Improved Productivity in Your Business

Are you in search of customizing an app tailored exactly to your needs? ServiceNow's low-code/no-code and pro-code capabilities enable futuristic app creation at minimal costs, digitizing customer, employee, IT workflows as well as core business functions while closing gaps in workflow management and increasing visibility within development teams.

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    Start Your Digital Transformation Journey

    Our society is rapidly transitioning toward becoming increasingly digital-dominated. Your organization should begin its digital transformation journey now with our ServiceNow customer services.

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    Get The Best Experience for Your Users

    Your users will be immensely delighted if your app can meet all their specific needs. Now is the time to show off all your best digital experiences.

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    Stay Relevant

    Most emerging businesses rely on digitized business operations for survival and competitive edge, so your organization should embrace digital first approach in order to stay competitive and relevant in today's environment.

Why Build ServiceNow Custom Apps with CIS?

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    Value Delivery is Faster and More Efficient

    With CIS's expert ServiceNow application development services, broaden the scope of ServiceNow Applications beyond IT to enable digital transformation.

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    Expand Current Value

    With the expert team of ServiceNow professionals, develop business apps tailored specifically for your requirements or enhance existing apps to boost value now.

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    Digitize Complex Insights into Processes

    Our expert developers at CIS can assist in designing user-centric apps using low-code platform to enhance business functionality and meet business goals.

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    Create Apps Fast

    In a shared environment, low-code and no-code creators can leverage modular components created by professional developers at CIS for use within their projects.

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    Enjoy Positive User Experiences

    CIS offers a mobile-enabled multichannel unified experience that facilitates intelligent access to service by the customer and quick access to vital information.

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    Safety Scale Apps

    Safety Scale Apps', developed by CIS, enable businesses to transform business processes into effective workflows that seamlessly link apps, systems and data - with complete end-to-end transparency for complex business productivity.

What Does ServiceNow App Engine for Custom App Include?

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    A Safe Environment for All

    The ServiceNow App Engine Configuration Platform allows your users to create the low-code tools they need to do their tasks by guiding the development of stable, low-code, mobile-first legacy apps that link with the power of your Now Platform, all while AI and analytics are seamlessly interwoven.

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    Predictive Intelligence

    Machine learning assists you in identifying repetitive processes, detecting trends, and automating tedious operations, offloading repetitive labor to the platform and allowing your team to focus on delivering value.

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    ServiceNow Apps Library

    Hundreds of apps, developed by independent software vendors and certified by ServiceNow, enable off-the-shelf implementation of numerous functional features to further automate your ServiceNow platform, allowing you to focus on what your company does best.

What Does CIS Provide as a Certified ServiceNow Partner?

Our platform experts can quickly develop solutions for even the most intricate business problems, expediting app development by drawing upon their extensive knowledge of the Now Platform capabilities and recycling existing assets.

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    Use Case at a High Level

    Our first steps involve engaging stakeholders to gather an overview of their process and any discomfort points, then inviting ideas on ways to optimize it further. We invite our stakeholders to bring forward any improvements that they think could bring value and work together on collaborative solutions to overcome them.

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    POC/MVP Scope

    Within just minutes we are able to identify the look and feel of an app quickly. Next we prove one feature works before creating the whole application for testing by users before collecting feedback on user testing and providing suggestions.

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    Requirement Workshops

    Design Thinking ensures we develop an app which both meets your business requirements and provides an optimal user experience for employees using it. A subpar user experience could deter their use, so we ensure your app matches up perfectly to what users experience from it.

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    Agile App Delivery

    We work agile, so each sprint is focused on adding value. We ensure that the end product is what you envisioned by often showing you the development and iterating to seek feedback from you.

Why Should Your Business Rely on ServiceNow Applications?

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    Expanding Capabilities

    Your platform requires additional capabilities; but in order to do that successfully you need qualified developers who understand its architecture. Check out ServiceNow Custom Apps as one option available now to meet this goal.

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    Save Time

    It would be more productive for your team to dedicate its efforts toward strategic projects than on daily, operational or development tasks.

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    Maximize Your Potential

    Our aim is to maximize ServiceNow's potential and remain competitive in an ever-evolving market.

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    Explore Processes

    If your unique process is not compatible with the platform's default solutions, thus you must construct a bespoke application in ServiceNow.

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    Holistic View

    You're not sure if your ServiceNow platform is well-optimized, and you need to track its progress holistically and critically.

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    Unify Processes

    Your processes have become cumbersome due to using obsolete tools like email and spreadsheets. Your processes have also spread across several platforms which is leaving room for improvement and inefficiency.

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    Reduce Technical Debt

    You must minimize your technical debt by centralizing your processes on a single, powerful, and all-encompassing platform.

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    Integrate Your Platform

    Integrating your platform with third-party vendors and moving processes over to ServiceNow are necessary for optimal operation of the platform.

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    Maximize Your Value

    Your goal is to maximize the ServiceNow value and learn the best and most effective way to approach it.

What Process Does CIS Follow To Create Custom Applications in ServiceNow?

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    Brainstorm Session

    At CIS, we discuss the feasibility of your idea with you before offering advice based on our collective expertise. As soon as we know more about you and your business needs, the better our recommendations fit within ServiceNow's ecosystem of services.

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    Deep Analysis

    We start our deep analysis process with an initial consultation to ascertain your business process and its pain points before searching for areas for automation and improvement within ServiceNow application development.

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    Every Stage Is a Challenge

    Once our ideas have been perfected, we create a backlog and an estimate. From there onward, a detailed project plan will be given out to you. Our methods such as Value Stream or Event Storming ensure we remain assertive and proactive at each step in the project process.

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    Creation of a Functional Product

    We will develop your MVP and collaborate closely with you to reach our shared goal of functional product creation. Proof-of-concept (POC) serves as our starting point, making the process fluid, transparent, and easily adaptable to new requirements as we progress forward.

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    Long-Term Maintenance

    We provide you with comprehensive application support and maintenance. You also have access to certified ServiceNow professionals at CIS that can respond to any issues that arise.

Features of ServiceNow Platform to Develop Custom Applications

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    ServiceNow's Developer Site

    ServiceNow provides a dedicated instance for developers that is used for developing and testing apps in real-world conditions with sample data provided as examples of real data input into real environments.

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    Definition of Tables and Fields

    Application Tables and fields are essential tools for organizing data efficiently, which ServiceNow Studio offers for creating. ServiceNow also extends this functionality so your custom applications, like task tables, can use existing application tables if required.

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    Create Forms and Lists

    Forms and lists both serve to display records in ServiceNow Studio, both feature a drag-and-drop user interface for app process design without needing to write code.

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    Build Business Rules and Digital Workflows

    Business rules and digital workflows determine what happens when we provide access to applications for users, providing users with automatic updating based on certain conditions or automating multiple-step processes through digital workflow apps automation.

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    Testing

    Whilst your application may appear complete upon first look, double check that all forms, lists and business rules work as intended before going live with it.

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    Deploy

    Once complete, your application can be uploaded directly into ServiceNow for publishing or shared publicly using the Storefront feature.

Why Choose CIS as Your ServiceNow Application Development Partner?

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    Strategic Partner

    A strategic partnership provides professional help from architects and consultants from every aspect. Save both time and money when making maintenance decisions while making more sound choices overall.

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    Guideline

    Stay ahead of implementation, platform maintenance and adding new features by actively sharing tips to implement, maintain and add to your platform to stay ahead of its growth potential. Maintain it to make sure its current state doesn't impede future expansion efforts.

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    Customization

    Our ServiceNow custom applications will fit seamlessly into your ecosystem, creating a robust solution. Transform your vision into an app with all desired features fully functional.

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    Efficiency

    Reduce time-to-market by exploring low-code and pre-code approaches. Automate manual tasks while integrating key systems for increased efficiency.

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    Easy Maintenance

    Reusing core platform components allows for cost-effective and time-efficient maintenance, making future enhancements straightforward to implement and communicating seamlessly with external data sources.

Industry Solution

Frequently Asked Questions

For maximum savings and faster delivery of an application it is always advisable to utilize all available ServiceNow capabilities or features when developing apps utilizing ServiceNow as this will reduce development costs while speeding delivery timeframe.

No, However, development time varies based on scope. More time may be needed if trying to capture key aspects of your primary business process in an app. We strive to get most use cases live within 2-3 months.

Upgradability for custom apps does not differ since their development falls within their respective scopes.

At CIS, we pride ourselves on an impressive track record in app development. From structured methods and years of experience to being awarded as the ServiceNow Global App Development Platform Partner and having dedicated teams of developers deliver applications. CIS have built apps for more than 600+ clients across industries as varied as Manufacturing, Finance, Healthcare and Education among many more. Our track record speaks for itself.

Yes! We maintain a Use Case Library featuring 14 real-life cases we have tackled using ServiceNow App Engine in terms of procurement, finance, and HR. In total 14 real-life use cases have been addressed using it. Furthermore these use cases are classified by Low-code No-code Pro-code use cases as well.

We Create out of the box solutions for our every client

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Case Studies

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Food Takeaway And Delivery Services

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Online transport marketplace for different transport requirements

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Retails

Offering a wide range of designer clothing

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Client Success

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    Nicolas

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    I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

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    Ghio

    Lemmer, Netherlands

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    I am glad to write a review for your capable team, you have onboard and I would like to mention another thing that your technology team is good for your company. Thanks for everything. Soon we'll be outsourcing more projects to you.

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    Paul

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    I've hired CISIN a while ago and I want to say that thanks for your help, everything is great & much appreciated. I'm always open to any design upgrades you may like to punt in future so feel free. I wish you peace & success in every sphere, thanks again.

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    Simon

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    I am a Research Director for a company in the UK which monitors company's customer service and provides feedback on their performance and shows benchmarking data for their continual improvement. With that background I am pleased to say that the customer service I received from you just now was excellent!

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    JimMc

    Scotland, United Kingdom

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    Super Work The application is better than I expected it to be. This was quite a fluid arrangement as I was not totally sure what I required, Abhi and the rest of his team were very patient and discussed all aspects of the project with me. Any changes I requested

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    Leonard

    North Carolina, United States

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    Did a great job, and in time asked for it. The Parental control application I was looking at was a single module in the final product. Very innovative with ideas and implementations. Thanks!

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    David

    United Kingdom

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    Very diligent and hard-working. When given sufficient information, we were able to produce a good-quality product in a quick time. Would use them again.

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    Rossk

    New York, United States

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    Outstanding work even with some of the last minute changes they coded the program changes without any problems.

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    Mike

    Georgia, United States

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    Amit and team did a superb job, and did much more than they were required. Communication is very professional. Recommend these guys every time. I will use it again.

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    Mark

    Florida, United States

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    Superb Communication will go the extra mile to please and best of all the quality of code is excellent! Thanks CIS!

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    Russell

    Australia

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    A+ coding yet again. CIS is quick to respond to bugs and even quicker to fix them. I really enjoy the professionalism and dedication of this team!

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    RonnieO

    Illinois, United States

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    CIS did an excellent job on my project. I gave them a week to get it done and they got it done within 1 day! They are very knowledgeable and easy to get in touch with. I definitely plan to use them in the future.

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    Rick

    United Kingdom

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    Wow, that took a long time and was complicated! Cis team did a good job in the end and thanks for your work.

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    Jean-Luc

    Antwerp,Belgium

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    Thanks! This is only the start. We are bound to do great things together.

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    Nicolas

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    I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

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