ServiceNow Testing Services

ServiceNow Testing Services include both a Test Management tool and Automated Test Framework (ATF). CIS's ServiceNow business process experts assist your organization by planning, creating and automating resilient regression tests on softwares and web-based applications.

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What is ServiceNow Testing?

ServiceNow is an IT customer service management platform hosted in the cloud. ServiceNow Testing refers to an approach used to examine its applications for defects and ensure they deliver as expected. Different forms of ServiceNow Testing exist with unique objectives and purposes that we will explore below in greater depth in order to build robustness into ServiceNow environments. Here are all the types of testing ServiceNow has to offer for your critical operations:

Manual Testing

CIS's expert ServiceNow software testers who specialize in manual testing create test cases based on requirements, run them manually, perform functionality specified as expected and verify whether everything functions as expected.
Automated Testing

Selenium, QTP and Silktest are popular additional testing tools used by our software professionals for automated regression testing. Automation testing typically relies upon technical proficiency. A software tester needs knowledge of programming languages and automated test scripts for using automation testing techniques.
Functional Testing

Functional testing ensures that ServiceNow modules and applications work as they should. It ensures that certain features and capabilities are in sync with the business requirements of your organization.
Performance Testing

Performance testing provides organizations a way to monitor how ServiceNow performs under various circumstances and conditions, to ensure optimal response times and reliability as well as understand its performance and scalability limitations.
Security Testing

Security testing focuses on identifying weaknesses and assuring data security within ServiceNow in order to protect sensitive information against threats like cybercrime and data breaches. It is of utmost importance that Security testing be conducted regularly owing to this prevalence of threats against data and cyberattacks on ServiceNow servers.
Regression Testing

This practice ensures that updates or modifications made to ServiceNow will have no negative repercussions for existing functionality, ensuring components which were once functional continue working as designed even after changes are implemented into the single platform.
User Acceptance Test (UAT)

Users test the ServiceNow platform so as to meet their expectations and needs, with particular focus placed upon user interface quality and satisfaction. UAT plays an integral part of aligning platform requirements to user preferences and needs for desired business outcomes.
Compatibility Testing

Compatibility testing ensures ServiceNow works across various back-end systems, web browsers and devices. This ensures users' experience is consistent across environments. Furthermore, users have access to ServiceNow on an assortment of devices and platforms which should all provide optimal user experiences.
Data Migration Testing

Data Migration Testing ensures the accuracy and integrity of the data during the migration process while moving data into ServiceNow. It ensures that data is correctly transported, reducing the chance of data loss or corruption.
Usability Testing

Usability Testing measures the intuitiveness and usability of ServiceNow forms and customer workflows to enhance their overall experience for users by making it simpler to navigate them and interact with it.
Accessibility Testing

ServiceNow is accessible to people with disabilities thanks to accessibility testing. It entails testing to ensure that the cloud-based platform complies with accessibility standards such as WCAG (Web Content Accessibility Guidelines), making it accessible to all users.
Cross-browser testing

Cross-Browser Testing ensures ServiceNow works consistently across various web browsers such as Chrome, Firefox Safari Internet Explorer. It ensures all supported browsers can run the platform.
Localization and Internationalization testing

Testing for localization and internationalization ensures ServiceNow works effectively across various languages and regional settings, by testing translations, date formats, regional settings and any other locale specific aspects.
Upgrade Testing

Upgrade Testing serves to assess the effects of upgrading ServiceNow, to ensure an effortless transition by verifying compatibility of customizations and configurations with its complete upgrade process.
Continuous Integration/Continuous Delivery (CI/CD) Testing

Continuous Integration/Continuous Delivery (CI/CD) Testing integrates development process directly into CI/CD Pipelines to promote an environment in which changes are thoroughly examined before deployment.

Why Does Your Business Require ServiceNow Testing?

Companies using ServiceNow often adopt automated testing as part of the business management strategy to complete upgrades and frequent updates to ServiceNow. Automated testing offers governance, control and quality benefits over user acceptance testing (UAT). You can create your own test suites to increase coverage, easily create tests for reuse across contexts, quickly develop ServiceNow Platform functionality, and test quickly while keeping instances clean. These benefits make ServiceNow testing much more efficient than manual UAT methods.

Accelerate the Deployment of ServiceNow

Cross-collaboration between technical and non-technical users is made simpler, enabling all to participate in testing automation to facilitate faster testing and improved deployments.
Easy Customization

Build your custom functions to combine with our API with no obstacles to testing with ServiceNow's easy customization features.
Track Changes Directly to The Source

Connect the test case and record in order to notify users if any modifications have been made to either one of them.
Save Valuable Time

Manual unit testing of every form and digital workflow takes time and dedication, therefore ServiceNow testing saves you application development time and money.
Increase Quality

Manual unit testing takes time and can easily lead to errors, ServiceNow can increase quality with automated testing requirements.
Expand Test Coverage

Automating ServiceNow testing will lead to greater coverage as real time spent testing resources will become more efficient.

Accelerate Your Much-Needed Digital Transformation With ServiceNow Testing

CIS's Parameterized Testing in ServiceNow

CIS offers developers an effective solution, by enabling them to run multiple iterations of an entire test with different field values of input data before producing results. Parametric Testing allows each test to follow standardized client-side test steps and order of execution, increasing test reusability by providing results tailored to individual datasets. Furthermore it separates data and actions necessary to perform a collection of tests. Parameterized data sets can either be designed specifically for one test, or can be global in nature for use across many exploratory tests. They're compatible with features like reports and rolling back data, providing yet another asset to the users. In both instances, they serve as an invaluable showcase.
CIS's ServiceNow Custom UI Inspector and Test Step Configurations

After developing an application from an end-user perspective, it's crucial that it undergoes thorough user interface testing from its perspective as an end user. Though testing individual components of custom UIs may prove challenging. CIS's ServiceNow automated test framework for custom UI testing provides users with an effective means of conducting testing via recognition of test actions performed on custom websites using Page Inspector to search out testable components (usually HTML and JavaScript elements with predetermined properties that can be directly overridden), which test non-technical test designers can leverage during custom UI tests.
Quick Start Tests from CIS

Following any configuration change such as an application upgrade, failure is all too likely. ServiceNow quick start tests provide users with an efficient method for quickly validating such changes by quickly running quick start tests after making such modifications. In particular, quick start tests facilitate regression testing and performance upgrades for customizations to any ServiceNow application through out-of-the-box testing methods and reflect custom step configurations with update sets and modules, providing users a great starting point when customizing. Users need only copy and configure Quick Start Tests into instance-specific data in order to achieve successful pass results. Quick start tests must activate once all plugin activation requirements have been fulfilled.

Accelerate Your ServiceNow Testing Today

ServiceNow users can take advantage of our expertise to easily create repeatable test cases for upgrades and deployments of quality, so your team can focus on innovation rather than testing.

Jump-Start ServiceNow Test Automation

ServiceNow's test automation feature empowers business-critical process experts to quickly design and conduct end-to-end tests without waiting on technical resources for support.
Align ServiceNow Tests With Business Risks

Tests no longer serve to measure whether an applicant "passes or fails," but rather evaluate whether their business risk level is acceptable.
Simple End-to-End Testing Across ServiceNow

Test automation can be brought under control with one comprehensive end-to-end solution covering ServiceNow APIs and web GUIs as well as mobile and mainframe computing environments.

ServiceNow ITSM Modules

Testing Incident Management Module

Users may contact the IT & support team in order to report problems. These are then classified according to severity - critical, high, medium and low, and completed via an asset lifecycle automation test from logging through resolution and closure.
Testing Problem Management Module

Investigate any incidents in your organization and attempt to resolve them accordingly.
Testing Change Management Module

Users are able to make, modify, and track changes within their IT environment as well as the progress of tickets that may arise.
Testing Knowledge Management Module

Service portals enable users to author, edit and approve articles.

CIS's ServiceNow Advantages For Your Business

Increased ROI

CIS provides a significant increase in your business's ROI by employing its machine learning software to replace numerous resources and accelerate testing drastically, taking outsourcing efficiency to unprecedented new heights.
Free up Resources

Our team can free up resources so you can focus on more essential tasks like exploratory testing, business analysis, and other vitally important activities.
Test Data Management

At CIS, our data-driven testing strategy significantly outperforms conventional testing techniques, leading to increased test efficiency, test effectiveness, and test coverage. We collaborate with you to mine your master and transactional data using our technologies, and we make sure advanced test scenarios are crucial and pertinent to your end-to-end business processes.
Our Employee Experience

Our team of test engineers goes far beyond simply testing. As experts on packaged applications such as ServiceNow, we can create and execute an effective testing strategy designed to guarantee its success.
Building Tests 40x Faster

Speed up automation tests of ServiceNow by over 40X with over 450 Commands to cover every aspect imaginable including custom applications and digital workflows.
Value From Day One

Users' specific features can be created through collaboration among application developers, testers, and business analysts.
DevOps Platform Ready

DevOps makes Continuous Testing simple. Integrate Continuous Testing Easily into Continuous Integration/Continuous Development Pipelines.
Built on ServiceNow

A central dashboard gives insight into all stages of the testing process.
Increased Productivity

ServiceNow can be leveraged to eliminate repetitive tests and processes, leading to significant employee productivity increases across all cloud-native application functionality.
Instant Automation

CIS includes pre-configured ServiceNow automation flows so you can begin automating immediately.
Scale Quickly

For optimal coverage, automate ServiceNow and your whole IT landscape using the same visual, no-code method.
Faster Parallel Testing

CIS has built-in integrations that make parallel testing across devices, cloud platforms and browsers fast and effortless.

Everything You Need to Automate ServiceNow

Built for DevOps

With plugins for Azure, DevOps, Jenkins, and Bamboo, you can eliminate silos and integrate seamlessly with your CI/CD digital workflow for rapid feedback loops.
Low Maintenance

Automation can be made more manageable through reusable test cases and custom components, advanced analytics capabilities, and visual debugging features.
Automate Your Digital Workflow

Work across teams, make the most of your resources, parallelize your tests, and gather the business intelligence you need to scale cross-enterprise automation efficiently.
Governance

It includes tamper-resistant audit logs, video-based reporting and dashboards, and access control with full Active Directory support.
Deploy securely

Compliant with all internal and external standards for backup, data storage, disaster recovery, and access control.
AI for Design Tests and Automation

Utilize NLP to develop self-healing ServiceNow automated test framework and critical business systems, text recognition algorithms and more.

CIS's Transformational ServiceNow Live Universe Service

Official ServiceNow Partner and Release Alignment

CIS Test Automation aligns perfectly with ServiceNow releases and versions changes.
Pre-Configured ServiceNow Universe Test Assets

CIS ServiceNow Universe comes equipped with an automated regression suite containing best practices and templates that is ready for action.
Seamless ServiceNow Object Handling

CIS's AI-based object handling is specifically designed to deal with ServiceNow nested iframes, dynamic objects, and other such elements.

Why Choose CIS for ServiceNow Testing Services?

Partnering with an expert provider for ServiceNow testing services is critical to the success of IT initiatives as well as business operations, so why choose anyone other than CIS to handle them is truly key for any organization's future growth and expansion. Here are a few reasons CIS is your go-to option:

Expertise and Experience

At CIS, our professionals boast vast expertise and an in-depth knowledge of the ServiceNow Platform. Our software testing team of experts have completed multiple successful projects on this system and gained invaluable insight into its intricacies.
Customized Integration Testing Solutions

Every organization is different when it comes to its testing needs. At CIS, we tailor our testing services specifically to match those of each business partnership so as to deliver maximum value from each one.
Cutting-Edge Tools and Methodologies

At CIS, we use only cutting-edge automation tools and methodologies in the industry for ServiceNow Testing Services, to deliver accurate and comprehensive results while keeping your ServiceNow instance secure and dependable.
Efficient and Timely ServiceNow Testing

In today's fast-paced business world, we recognize the need for timely full-stack testing. Because of our streamlined methods and effective testing methodologies, we are able to produce results quickly without sacrificing quality.
Cost-Effective Solutions

CIS's ServiceNow Testing Services can be purchased at competitive rates to make them accessible for organizations of any kind. Quality testing must remain accessible so organizations can uphold high standards without breaking their budgets.
Dedicated Support

Our commitment to you does not end after testing is completed. We offer on-going guidance and assistance so you can make informed choices and constantly optimize your ServiceNow environment. CIS is here for the long haul to support your success.

Industry Solution

Frequently Asked Questions

What Is ServiceNow Testing?

ServiceNow Testing is the practice of examining, measuring and verifying ServiceNow for performance, security and integration capabilities to make certain they work as per their customer expectations.

What Are The Advantages of ServiceNow Testing?

ServiceNow Testing brings several advantages, such as risk mitigation, improved performance and cost reduction - not to mention faster deployment and deployment speed.

What Tools are Commonly Used for ServiceNow Testing?

ServiceNow is typically tested using automated tools like Selenium and JIRA.

Can ServiceNow Testing Services be Tailored to Unique Business Requirements?

Yes, ServiceNow Testing Services can be tailored to an organization's specific business needs and processes.

How Do I Begin Using CIS ServiceNow Testing Services?

To get started with CIS ServiceNow Testing Services, please contact us via our website or by contacting our enhanced customer experience service. We will walk you through the process and personalize our business services to your organization's specific requirements.

We Create out of the box solutions for our every client

i7 International: i7 International is the best and free taxi booking app.

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Experts Forex Signals: The most commercially viable trading application.

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Cashmia: Cashmia Application for Coin App

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Case Studies

Oracle-Development

Food Takeaway And Delivery Services

Oracle-Development

Online transport marketplace for different transport requirements

Retails

Offering a wide range of designer clothing

Nicolas

...

I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

Ghio

Lemmer, Netherlands

I am glad to write a review for your capable team, you have onboard and I would like to mention another thing that your technology team is good for your company. Thanks for everything. Soon we'll be outsourcing more projects to you.

Paul

...

I've hired CISIN a while ago and I want to say that thanks for your help, everything is great & much appreciated. I'm always open to any design upgrades you may like to punt in future so feel free. I wish you peace & success in every sphere, thanks again.
Simon

...

I am a Research Director for a company in the UK which monitors company's customer service and provides feedback on their performance and shows benchmarking data for their continual improvement. With that background I am pleased to say that the customer service I received from you just now was excellent!

JimMc

Scotland, United Kingdom

Super Work The application is better than I expected it to be. This was quite a fluid arrangement as I was not totally sure what I required, Abhi and the rest of his team were very patient and discussed all aspects of the project with me. Any changes I requested

Leonard

North Carolina, United States

Did a great job, and in time asked for it. The Parental control application I was looking at was a single module in the final product. Very innovative with ideas and implementations. Thanks!
David

United Kingdom

Very diligent and hard-working. When given sufficient information, we were able to produce a good-quality product in a quick time. Would use them again.

Rossk

New York, United States

Outstanding work even with some of the last minute changes they coded the program changes without any problems.

Mike

Georgia, United States

Amit and team did a superb job, and did much more than they were required. Communication is very professional. Recommend these guys every time. I will use it again.
Mark

Florida, United States

Superb Communication will go the extra mile to please and best of all the quality of code is excellent! Thanks CIS!

Russell

Australia

A+ coding yet again. CIS is quick to respond to bugs and even quicker to fix them. I really enjoy the professionalism and dedication of this team!

RonnieO

Illinois, United States

CIS did an excellent job on my project. I gave them a week to get it done and they got it done within 1 day! They are very knowledgeable and easy to get in touch with. I definitely plan to use them in the future.
Rick

United Kingdom

Wow, that took a long time and was complicated! Cis team did a good job in the end and thanks for your work.

Jean-Luc

Antwerp,Belgium

Thanks! This is only the start. We are bound to do great things together.

Nicolas

...

I've outsourced my joomla CMS website development project to Cyber Infrastructure, CIS, I would just like to thank you for the good work you did. It was really efficient and understanding all the things we need, really great. We will come back for

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ServiceNow Testing Services

What is ServiceNow Testing?

Why Does Your Business Require ServiceNow Testing?

Accelerate Your Much-Needed Digital Transformation With ServiceNow Testing

CIS's Parameterized Testing in ServiceNow

CIS's ServiceNow Custom UI Inspector and Test Step Configurations

Quick Start Tests from CIS

Accelerate Your ServiceNow Testing Today

ServiceNow ITSM Modules

Testing Incident Management Module

Testing Problem Management Module

Testing Change Management Module

Testing Knowledge Management Module

CIS's ServiceNow Advantages For Your Business

Everything You Need to Automate ServiceNow

CIS's Transformational ServiceNow Live Universe Service

Why Choose CIS for ServiceNow Testing Services?

Industry Solution

Education

Finance

Gaming

Healthcare

Hitech

Manufacturing

Media & Entertainment

Retails & Ecommerce

Telecommunication

Transportation & Logistics

Travel & Hospitality

Frequently Asked Questions

What Is ServiceNow Testing?

What Are The Advantages of ServiceNow Testing?

What Tools are Commonly Used for ServiceNow Testing?

Can ServiceNow Testing Services be Tailored to Unique Business Requirements?

How Do I Begin Using CIS ServiceNow Testing Services?

We Create out of the box solutions for our every client

Case Studies

Food Takeaway And Delivery Services

Online transport marketplace for different transport requirements

Offering a wide range of designer clothing

Client Success

COFFEE WITH CIS

Technical Expertise

Our Clients